4.4/5
1211 reviews
Voilà By Sobeys/Safeway Grocery Delivery & Curbside Pickup Reviews

Description

Voilà is a grocery home delivery and curbside pickup currently being offered at select Sobeys and Safeway locations across Canada. Please visit their website at Voila.ca to find out which service is available in your area.

About Grocery Delivery: Voilà by Sobeys is a cutting-edge online grocery home delivery service in the Greater Toronto Area. At Voilà, we promise guaranteed freshness, at affordable prices, straight to your door. Products are delivered directly from the warehouse, ensuring the widest range of products available. Orders are packed by robots and delivered by teammates for safer and less handling. Produce is guaranteed to be fresh or it's free. Standard delivery fee of $7.99 applies, and delivery is slotted in 1-hour windows for maximum convenience.

About Curbside Pickup: Voilà is offering curbside pickup in select locations in Alberta, British Columbia, Manitoba, New Brunswick, Newfoundland and Labrador, Nova Scotia, Prince Edward Island and Saskatchewan, providing a safe and convenient way to shop for groceries. Enjoy guaranteed freshness at affordable prices, delivered straight to your car. Assembly fee for curbside pickup varies depending on the time slot chosen, and you will choose a 1-hour pickup window for maximum convenience.
 
Please see the Terms & Conditions for full details.
    Best of Butterly® Winner: 2024 FamilyRated Reviewers' Choice Award™ 2021 FamilyRated Reviewers' Choice Award™ 2020
    4.0/5
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    Recommended? You Betcha!
    September 02, 2020
    Ontario, Canada

    Easiest Shopping Experience

    This was one of the easiest most efficient shopping experiences, I have only had one other grocery delivery and it was awful they took forever to deliver my order and there were so many hidden fees.

    With Voila the website was easy to navigate, our order arrived on time, everything was accounted for and the order was correct (which is unusual for grocery delivery).

    The only downside is the selection, I wish there were more products but I’m assuming that in time they will add more.

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    3.0/5
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    Recommended? Fugheddaboutit!
    September 02, 2020
    Ontario, Canada

    Not the best value for me

    I find that sobeys prices are a little higher than most other stores I shop at. Even sale items are not the best. If you also use coupons, shopping online is not the best way to get your groceries. You won't be saving any money in the long run, since you also have to pay for shipping. I did not order from them, so I have no review on the ordering process, the time frame it took to receive my order or the quality of products once received. If you're strapped for time, and not on a budget, then I would recommend getting your groceries online. But for me, its just not worth it.

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    2.0/5
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    Recommended? Fugheddaboutit!
    September 02, 2020
    Ontario, Canada

    Pricey

    I received a voucher to try this service out. Unfortunately after trying to purchase my regular grocery items through voila I found that the products were very expensive. All the produce was much more expensive than its competitors. There is also no option to price match so there is no way I would use this service.

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    4.5/5
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    Recommended? You Betcha!
    September 02, 2020
    Ontario, Canada

    Great option

    I had heard about Voilà through advertising but was skeptical seeing as I had never used a grocery delivery service before, so I was very excited when I was given an opportunity to try it from Chick Advisor
    Tte site was very easy to navigate, had lots of great options including Farm Boy which was a real bonus! When I went to check out, I thought I may have to wait days to get my delivery but to my surprise they had lots of slots available the next day the delivery driver called me about 10 minutes before he arrived to give me a heads up my order was there on my doorstep with everything I had asked for what a great first experience!
    The ONLY thing that I didn’t love was that the driver wasn’t allowed to accept a tip

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    4.0/5
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    Recommended? You Betcha!
    September 02, 2020
    Ontario, Canada

    Nice voucher I would use all the time.

    I like it to receive the voucher of Sobeys then I could use a value to get a discount...I really like it and I told to my friends to go there at sobeys.
    Thank you Chickadvisor for my sample!!

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    3.7/5
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    Recommended? You Betcha!
    September 02, 2020
    Ontario, Canada

    I would recommend this service, food was fresh

    Ordered from voila, it was simple, food is fresh, pricing is a little expensive compared to other stores, but quality is great...I always have a great experience with the Sobey's brand.

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    3.7/5
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    Recommended? You Betcha!
    September 02, 2020
    Ontario, Canada

    Voila have you tried it ?

    When i first started getting my order together i was very skeptical! I really did not think things would show up in good condition. Well all my negative thinking made me just over think! But boy was i wrong, ha

    To my suprise they did an amazing job and i couldn't have asked for better Service! From choosing my Groceries too packageing they really have it all figured out.

    Thanks again

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    5.0/5
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    Recommended? You Betcha!
    September 02, 2020
    Ontario, Canada

    Convenience at its finest!!!

    I love the service, their website is very easy to access as well. Their food is fresh with reasonable price. I would love to recommend this to my family and friends.

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    3.8/5
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    Recommended? You Betcha!
    September 02, 2020
    Ontario, Canada

    Good service

    During these unprecedented times more people are choosing to do their shopping online. Using voila to order my grocery was a fast and efficient way to shop. The only reason I didn’t give 5 stars is because I find sobeys expensive

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    5.0/5
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    Recommended? You Betcha!
    September 02, 2020
    Ontario, Canada

    Great new service!!

    I was sent a $25 gift certificate to try this new service so I thought sure I will try it out. Well I am glad I did.. not only did they have EVERYTHING I ordered but it was all in perfect condition when I received it. I have had other grocery delivery services that my fruits and veggies have come totally banged and bruised up but not Voilà! They had a great selection of items and also some that my regular store doesn't carry so I was excited to try them. All around it was a easy, pleasant, and great experience! I have already told several friends and family members to try it out!

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    These reviews are the subjective opinions of ChickAdvisor members and not of ChickAdvisor Inc.