4.4/5
835 reviews
Voilà By Sobeys/Safeway Grocery Delivery & Curbside Pickup Reviews

Description

Voilà is a grocery home delivery and curbside pickup currently being offered at select Sobeys and Safeway locations across Canada. Please visit their website at Voila.ca to find out which service is available in your area.

About Grocery Delivery: Voilà by Sobeys is a cutting-edge online grocery home delivery service in the Greater Toronto Area. At Voilà, we promise guaranteed freshness, at affordable prices, straight to your door. Products are delivered directly from the warehouse, ensuring the widest range of products available. Orders are packed by robots and delivered by teammates for safer and less handling. Produce is guaranteed to be fresh or it's free. Standard delivery fee of $7.99 applies, and delivery is slotted in 1-hour windows for maximum convenience.

About Curbside Pickup: Voilà is offering curbside pickup in select locations in Alberta, British Columbia, Manitoba, New Brunswick, Newfoundland and Labrador, Nova Scotia, Prince Edward Island and Saskatchewan, providing a safe and convenient way to shop for groceries. Enjoy guaranteed freshness at affordable prices, delivered straight to your car. Assembly fee for curbside pickup varies depending on the time slot chosen, and you will choose a 1-hour pickup window for maximum convenience.
 
Please see the Terms & Conditions for full details.
    Best of Butterly® Winner: 2024 FamilyRated Reviewers' Choice Award™ 2021 FamilyRated Reviewers' Choice Award™ 2020
    5.0/5
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    Recommended? You Betcha!
    July 23, 2020
    Ontario, Canada

    Quick and easy grocery delivery

    I got a $25 off $100 coupon in exchange for this review.

    The delivery cost is $7.99 which I felt was very reasonable. There were plenty of slots available so that was also very convenient. There was a lot of selection online and I found it very easy to shop the site. I could shop the flyer, by aisle, or searching by name. The delivery came on time (my toddler got a kick out of the truck with the avocado on it). The bags with items that need to be refrigerated are marked on the handles which was a really nice feature. Overall I really liked the service and I would definitely use it again!

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    4.3/5
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    Recommended? You Betcha!
    July 22, 2020
    Ontario, Canada

    Voila by Sobeys

    Thank you ChickAdvisor for selecting me to participate in this opportunity.

    I was happy with delivery and it was on time. The driver was courteous and professional. We received the groceries and we were happy with the delivery. I really loved the convenience and ease of ordering groceries. I would definitely use them again because of the great delivery, service and timely deliver.

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    4.7/5
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    Recommended? You Betcha!
    July 22, 2020
    Ontario, Canada

    Viola By Sobeys & Offer from Product Review Club

    I received a $25.00 eVoucher to try groceries and delivery from Viola By Sobeys. There was a good selection of products online from Viola By Sobeys. There is a weekly sale among the products. The sales are fairly good. I bought and received 2 for 1 on Complements sour cream, half price on Prime raised without antibiotics chicken, etc. I was able to reduce the cost of delivery of $7.99 from the $25.00 eVoucher. Viola By Sobeys offer products from Compliments and Farm Boy. Farm Boy offers a number of selections of organic products from canned goods to Kombacha. Overall, it was good value for my money. The products were in good condition; although I was not able to find certain products I wanted. Carting/checking out my groceries was easy.

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    4.7/5
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    Recommended? You Betcha!
    July 22, 2020
    Canada

    Great shipping for fresh steaks! Shipping too costly though.

    We had a decent sized order, with a mix of items delivered fresh from Voila.

    The driver was courteous and polite, and also, provided pre delivery instructions via text messaging. Love this!!

    As for the products, same as you would get in a full service store, nothing special here. I did like the fact that the 4 rib-eyes that I ordered were each individually shrink wrapped. This is slightly better than getting them on the foam trays often sold in store.

    The promo code obviously is why I did this order, as I can’t stand the fact that I’m getting charged $7.99 for shipping/delivery. Considering I can pickup free online orders with some other places...

    All in all, a good transactions with no errors or problems with my order.

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    5.0/5
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    Recommended? You Betcha!
    July 22, 2020
    Ontario, Canada

    Great service

    I used other home food delivery service but this is best because they have their own trucks, no cross contamination and the truck is temperature controlled. Also they don't pick the food from the local store, it is picked up from the warehouse, less hands touching my food. Lastly you don't have to tip the driver, I enquired about this and it's no. So you just pay the delivery service 7.99. Definitely worth it, the last food delivery service I used you had to tip plus pay the delivery service and it came from the person's own car.

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    4.3/5
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    Recommended? You Betcha!
    July 22, 2020
    Ontario, Canada

    Excellent service bu pricey

    I got discount from chick advisor to use the Voila home delivery service. I received all the products in good condition except apples.
    I would say that service is good as they didn’t charge me any bag fee due to COViD-14 and delivery was on time.
    But delivery fee is $7.99. I would like to use this service often in future.

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    5.0/5
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    Recommended? You Betcha!
    July 22, 2020
    Ontario, Canada

    Amazing service!

    Voila by Sobey’s is a wonderful service! I ordered my weekly groceries and it was super easy.
    The website is well organized and it was easy to find all of the items I needed. The delivery was on time and everything was well packed. All of the items I ordered were also in stock! Overall a great service. I received a $25 discount code from ChickAdvisor.

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    4.8/5
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    Recommended? You Betcha!
    July 22, 2020
    Ontario, Canada

    Voila is a great service

    I tried this service because I received a $25 discount but am really glad I did. The website is easy to use, easy to find items and offers many sale items. There was no delay in receiving your order either, I placed my order at 6pm and received the next day at 1:00pm . The products were good quality (I was worried produce might not be but it was even better than I would have gotten at the store) The driver contacted me 15 minutes prior to my scheduled drop off time, arrived exactly when he said he would, and was pleasant, wearing a mask and respected physical distancing. I will definitely use this service again.

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    5.0/5
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    Recommended? You Betcha!
    July 22, 2020
    Ontario, Canada

    Great service!

    I liked the service offered. They came right on time, even a little earlier than scheduled which was perfect. All of my items were in stock and packaged perfectly, everything was fresh as well. The only thing I would like to see is more variety in Organic meats, fruits and vegetables but I believe that is based on each store. I would shop here again nonetheless.

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    4.3/5
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    Recommended? You Betcha!
    July 22, 2020
    Ontario, Canada

    First-time User

    I was given a $25 voucher from Chick Advisor to use this service. This was the first time I've used a grocery delivery service and all-in-all it went rather smoothly. The order process was simple. I did have to try to select a few different delivery dates for a steak that I wanted but it kept coming up as unavailable - my suggestion here would be that they provide a reason why given it was available to choose in the grocery section.

    The delivery fee was $7.99 which was reasonable for an order over $100 but would seem unreasonable if you had smaller order. I have nothing to compare it to though as Ive never used a delivery service before for groceries.

    The driver called when he was 10 mins away to let me know, which was great. The food that came was fresh and the delivery person was so so nice. The only other suggestion is that I couldn't find a place to use my coupons - maybe I missed it or maybe this is just not available when you buy groceries online.

    Other than these little things the service was great and Id use it again for large grocery orders.

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    These reviews are the subjective opinions of ChickAdvisor members and not of ChickAdvisor Inc.