4.4/5
1211 reviews
Voilà By Sobeys/Safeway Grocery Delivery & Curbside Pickup Reviews

Description

Voilà is a grocery home delivery and curbside pickup currently being offered at select Sobeys and Safeway locations across Canada. Please visit their website at Voila.ca to find out which service is available in your area.

About Grocery Delivery: Voilà by Sobeys is a cutting-edge online grocery home delivery service in the Greater Toronto Area. At Voilà, we promise guaranteed freshness, at affordable prices, straight to your door. Products are delivered directly from the warehouse, ensuring the widest range of products available. Orders are packed by robots and delivered by teammates for safer and less handling. Produce is guaranteed to be fresh or it's free. Standard delivery fee of $7.99 applies, and delivery is slotted in 1-hour windows for maximum convenience.

About Curbside Pickup: Voilà is offering curbside pickup in select locations in Alberta, British Columbia, Manitoba, New Brunswick, Newfoundland and Labrador, Nova Scotia, Prince Edward Island and Saskatchewan, providing a safe and convenient way to shop for groceries. Enjoy guaranteed freshness at affordable prices, delivered straight to your car. Assembly fee for curbside pickup varies depending on the time slot chosen, and you will choose a 1-hour pickup window for maximum convenience.
 
Please see the Terms & Conditions for full details.
    Best of Butterly® Winner: 2024 FamilyRated Reviewers' Choice Award™ 2021 FamilyRated Reviewers' Choice Award™ 2020
    4.3/5
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    Recommended? You Betcha!
    August 26, 2020
    Ontario, Canada

    Great service

    the website was easy to navigate, lots of variety. Thoroughly enjoyed the that everything came from a warehouse where less people have the chance to touch things. The driver was super professional and respectful with regards to the large dog on my property. The only downside, I wish there were more farmboy options. Will definitely try again!

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    4.0/5
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    Recommended? You Betcha!
    August 26, 2020
    Ontario, Canada

    Nice customer service.

    Because of the pandemic I think a lot of people would like to do their grocery shopping online. And though I tried and liked this service, there were quite a few things that I didn't like. Like navigating the website and product availability. Sometimes I would add some products , only to be told at the checkout that it's unavailable. But I liked their customer service. They were very polite and helpful. The prices of some products seems a little expensive but it still saves me from a trip to the grocery store. Also delivery was very effectively done. I had some delivery problems before from other retailers but Sobeys had none of those issues. If I can't go to the store, then I would Idefinitely use their services, but for now I think I am going to do my shopping in - store.

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    5.0/5
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    Recommended? You Betcha!
    August 26, 2020
    Ontario, Canada

    Shopping online line

    I received a coupon results Sobeys online used it with my $25 off and I love it that is great you could have got my coupons I got all my groceries there fast neat polite they were really awesome I would go back thank you

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    4.8/5
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    Recommended? You Betcha!
    August 26, 2020
    Ontario, Canada

    Great, safe grocery service

    I had the opportunity to try out the new Voila by Sobeys grocery delivery service For free through the Product Review Club.

    I have nothing but good things to say about this service. I ordered the night before I needed food and it was easy to choose a short time window for delivery First thing the next morning. Huge selection of foods, and because it’s coming directly from the warehouse, the stock online is the stock they have - no surprises upon delivery. I also the idea of lower-contact service. Items aren’t a grocery store Being touched by anyone before they get to me.

    The driver called me about 10min before arrival to confirm is location and left the bags on my porch as a requested. Because it was my first Time using the service, he quickly explained the colour-coded bags (frozen items marked separately from fresh and dry goods) I loved this feature! You can quickly get the frozen stuff in the freezer first while unpacking. Also the bags themselves were sturdy and reusable.
    I got everything in my order and the produce and meat was fresh.
    I would highly recommend Voila by Sobeys to anyone looking for a really good delivery service.

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    5.0/5
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    Recommended? You Betcha!
    August 26, 2020
    Ontario, Canada

    Highly recommend Voila by Sobeys

    1st time ordering through Voila grocery delivery service and am thoroughly impressed.
    As a busy mom of two this is great time saver for our family. Love the flash sale section and that they they guarantee all products you choose unlike some other grocery services! Will definitely be using there services again!

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    4.0/5
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    Recommended? You Betcha!
    August 26, 2020
    Ontario, Canada

    Very Convenient

    During the pandemic, grocery shopping has definitely changed. With Sobeys Voila, it is a much easier task to complete. Having gotten a discount on my purchase was even better!
    For convenience, it is so easy to do and I would definitely recommend it!

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    4.2/5
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    Recommended? You Betcha!
    August 26, 2020
    Canada

    Convenience at its best!

    As part of the product review club I was lucky to receive a 25$ off voucher for online shopping via Viola by sobeys. It was a very time saving experience for me. Being a mother of a toddler grocery shopping is something I now hate doing. Sitting in the comfort of my home I ordered everything I needed very easily. The product range was wide, produce super fresh and their was no delays in the delivery. Overall a good experience.

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    5.0/5
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    Recommended? You Betcha!
    August 26, 2020
    Ontario, Canada

    Excellent grocery delivery service

    Our busy family relies on grocery delivery services for the essentials; especially heavy items. Voila by Sobeys really impressed us and we have tried many services. The prices and availability were great. What surprised me was there were no missing items or subsitutions in my order. The staff were friendly, helpful and courteous. If it keeps up, we will be continuous customers. Thank you.

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    4.2/5
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    Recommended? You Betcha!
    August 26, 2020
    Ontario, Canada

    Easy to use and reliable

    I’ve been using different grocery delivery for a couple of years now and I always had issues with ordering products and not being delivered.
    I have not had this with my order, everything came perfectly.
    The only down side is the price, most products aren’t as affordable as other competitors.
    The associate that delivered my grocery was very friendly and the store communicate with me before delivering.

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    4.3/5
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    Recommended? You Betcha!
    August 25, 2020
    Ontario, Canada

    Easier than I thought

    This is my first time using a grocery delivery service and I'd have to say I'm impressed with the ease of the process. Food was organized into categories on the website and easily searchable when I wanted a specific brand. SALES were clearly highlighted. I really appreciated the range of delivery time slots, from early morning to late nights, accommodating most, if not all work schedules. I was worried with an hour window they wouldn't show up until the last minute but they called 15 minutes prior to let me know they were on route. Zero contact delivery and my frozen bags were labeled with a coloured strap so I knew to put them away first. Nothing damaged or expired, however I did not order any fresh produce as it wasn't available for next day delivery. I wasn't thrilled about the $7.99 delivery fee but convenience outweighs cost for me, as I live in a complex where, for an order this large, I would have to walk up and down 3 flights of stairs multiple times to bring it all in. Sobeys is not my usual grocery outlet as their prices aren't always the lowest but I am very tempted to order from them again, as I did get some great deals and the service online and in person was excellent.

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    These reviews are the subjective opinions of ChickAdvisor members and not of ChickAdvisor Inc.