4.4/5
1211 reviews
Voilà By Sobeys/Safeway Grocery Delivery & Curbside Pickup Reviews

Description

Voilà is a grocery home delivery and curbside pickup currently being offered at select Sobeys and Safeway locations across Canada. Please visit their website at Voila.ca to find out which service is available in your area.

About Grocery Delivery: Voilà by Sobeys is a cutting-edge online grocery home delivery service in the Greater Toronto Area. At Voilà, we promise guaranteed freshness, at affordable prices, straight to your door. Products are delivered directly from the warehouse, ensuring the widest range of products available. Orders are packed by robots and delivered by teammates for safer and less handling. Produce is guaranteed to be fresh or it's free. Standard delivery fee of $7.99 applies, and delivery is slotted in 1-hour windows for maximum convenience.

About Curbside Pickup: Voilà is offering curbside pickup in select locations in Alberta, British Columbia, Manitoba, New Brunswick, Newfoundland and Labrador, Nova Scotia, Prince Edward Island and Saskatchewan, providing a safe and convenient way to shop for groceries. Enjoy guaranteed freshness at affordable prices, delivered straight to your car. Assembly fee for curbside pickup varies depending on the time slot chosen, and you will choose a 1-hour pickup window for maximum convenience.
 
Please see the Terms & Conditions for full details.
    Best of Butterly® Winner: 2024 FamilyRated Reviewers' Choice Award™ 2021 FamilyRated Reviewers' Choice Award™ 2020
    5.0/5
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    Recommended? You Betcha!
    August 25, 2020
    Ontario, Canada

    I recommend it

    The online interface to order was very easy and convenient to use. Lot of awesome sale products to choose through. The delivery was done within the time frame I selected. The driver was wearing gloves and masks, that ensured added safety. Overall, I appreciated the service and will definitely shop again.

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    4.3/5
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    Recommended? You Betcha!
    August 25, 2020
    Ontario, Canada

    Voilà indeed!

    I received my grocery order from Voilà by Sobeys and I was impressed.

    The service was great! When I placed my order the site was easy to navigate and I discovered new brands (Farm Boy). I like that you can also get products from Well.ca. I received my items on time (I was called 15 min prior to let me know she was on her way👍). I will definitely be placing a future order.

    I was given a discount code for $25 off my grocery order of $100 or more from ChickAdvisor as part of their Product Review Club offer.

    Note: The delivery fee is $7.99 (min $50 order).

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    2.8/5
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    Recommended? You Betcha!
    August 25, 2020
    Ontario, Canada

    Voila by Sobeys

    So glad that Sobeys is finally delivering and fresh produce from the warehouse. Was so happy to be selected to try the service. I love to shop Sobeys and have 3 close to me. Unfortunately with Voila by Sobeys I was only available to receive The delivery through the promotional period on Sundays and they do not deliver on Sundays according to the schedule for my area. So unfortunate because I was looking forward to try the service. When my schedule frees up, I may try to use the service in the future

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    3.0/5
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    Recommended? You Betcha!
    August 25, 2020
    Ontario, Canada

    Satisfactory Service

    I had heard about the new Voila by Sobey's and was thinking about giving it a try. When I saw the promotion through chick advisor for a $25 gift card on a $100 order if I placed a review I thought it was the perfect opportunity to try it out.
    The registration process was easy and the site was simple to navigate. I was also able to find next day delivery at a time that worked for me. I was pleased to see that there were items on special that I could stock up on and even some free promotional items ( Compliments Orange juice). Also being vegan I really liked that they had a section to easily find plant based items. Unfortunately, I found that many of my usual produce items were not available which was very disappointing. It left me still needing to source those items from elsewhere which makes the entire point of home delivery a bit useless, which is why I would only give the service a 3 star rating. The delivery was on time and very efficient. I was also a bit disappointed that I could not collect Air Miles as I would if I shopped at my local Sobey's. Overall, I was satisfied but I think Sobey's can still do some work to improve the service especially when it comes to selection of items.

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    4.7/5
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    Recommended? You Betcha!
    August 24, 2020
    Ontario, Canada

    Easy to order and find products

    I was happy to receive a credit and try out Sobeys Voila delivery service, the $25 credit covered the $7.99 delivery charge which I thought was a bit high to begin with. I was worried that products would be expensive but I found the prices reasonable and was able to pick up a few things on sale. I did notice some things were not in stock, this would be frustrating if I was using this system as my only means of grocery shopping but I used it to stock up on some staples and heavier items (pop, boxed and canned goods) so the delivery will be worth it.

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    4.7/5
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    Recommended? You Betcha!
    August 24, 2020
    Ontario, Canada

    Great service

    You get what you pay for. For the price for delivery, it beats other well known stores that provide delivery service to home. The site prices have good deals that you can check every week. The items I ordered for were all available and don't have any problems when it was delivered. Proper infection control was used by the delivery person and the groceries I got were well prepared as they are temperature controlled. The whole process was smooth and the delivery came on time.

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    4.3/5
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    Recommended? You Betcha!
    August 24, 2020
    Ontario, Canada

    Very convenient!

    This service provided by Sobey's is extremely convenient and easy to use! The prices were not bad, I wish we could price match as some things were a little over-priced compared to other stores. But if you stick to sales/Flash sales then the prices are competitive. I liked that the cold food was temperature checked and that those items came bagged together and easily identifiable with the green handles. Overall, I'd use the service again in a pinch.

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    4.3/5
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    Recommended? You Betcha!
    August 24, 2020
    Ontario, Canada

    On line grocery shopping

    I decided to try this as this was new to my area. I have tried other grocery delivery service but I have to say... this is the best. On the webpage - they offer on line deals that the fliers don't have. I purchased frozen shrimps at 50 % off -$4.49 a bag.
    System is easy to navigate - selected produce selection.
    I got a great delivery window- usually next day which is still great.
    Manny called to confirm and he delivered all the items to my door. The frozen items were frozen, produce was very fresh and soft drinks cool.
    It was a wonderful experience and definitely recommend this service over the competitor that I used.

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    4.3/5
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    Recommended? You Betcha!
    August 24, 2020
    Ontario, Canada

    Sobeys does it again

    Registering for Sobeys Voila was super easy. Navigating thru the website was also a breeze. Maybe it was the week but I wasn't super impressed with the On Sale items and I had 3 items I wanted to order come back saying they were out of stock. I was surprised that potatoes were out of stock! On the positive side my groceries arrived the next day during the window of time I selected. The delivery man was polite, wearing a mask and brought right to my door. The vegetables were large, fresh and I was impressed

    Updated On: August 24, 2020

    I received a $25 voucher from Chickadvisor to provide a review

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    4.8/5
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    Recommended? You Betcha!
    August 24, 2020
    Ontario, Canada

    Everything was in stock!

    Received $25 off my order to provide a review for ChickAdvisor. Delivery was prompt, they called 10 mins ahead to provide notice and all items were in stock. The only issue I found was lack of description of products, most products only have one view of the product and the full ingredient list in not readily available. The best part? They delivered in a delivery truck that looked temperature controlled.

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    These reviews are the subjective opinions of ChickAdvisor members and not of ChickAdvisor Inc.