4.4/5
73 reviews
Voilà By Sobeys/Safeway Grocery Delivery & Curbside Pickup Reviews

Description

Voilà is a grocery home delivery and curbside pickup currently being offered at select Sobeys and Safeway locations across Canada. Please visit their website at Voila.ca to find out which service is available in your area.

About Grocery Delivery: Voilà by Sobeys is a cutting-edge online grocery home delivery service in the Greater Toronto Area. At Voilà, we promise guaranteed freshness, at affordable prices, straight to your door. Products are delivered directly from the warehouse, ensuring the widest range of products available. Orders are packed by robots and delivered by teammates for safer and less handling. Produce is guaranteed to be fresh or it's free. Standard delivery fee of $7.99 applies, and delivery is slotted in 1-hour windows for maximum convenience.

About Curbside Pickup: Voilà is offering curbside pickup in select locations in Alberta, British Columbia, Manitoba, New Brunswick, Newfoundland and Labrador, Nova Scotia, Prince Edward Island and Saskatchewan, providing a safe and convenient way to shop for groceries. Enjoy guaranteed freshness at affordable prices, delivered straight to your car. Assembly fee for curbside pickup varies depending on the time slot chosen, and you will choose a 1-hour pickup window for maximum convenience.
 
Please see the Terms & Conditions for full details.
    Best of Butterly® Winner: 2024 FamilyRated Reviewers' Choice Award™ 2021 FamilyRated Reviewers' Choice Award™ 2020
    2.5/5
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    Quality / Qualité

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    Recommended? Fugheddaboutit!
    July 17, 2020
    Ontario, Canada

    Too expensive, not enough products

    Voila by Sobeys might be worth it if they had more diverse items available, but I keep kosher and I was unable to get any kosher meat or cheese using this service. Therefore it too hard to reach the $50 minimum for free delivery, and the service is not worth using at all.

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    3.0/5
    Value / Valeur

    Quality / Qualité

    Effectiveness / Efficacité

    Recommended? Fugheddaboutit!
    July 15, 2020
    United States

    Pros and cons

    I received a $25 off $100 voucher in exchange for my review of Sobey's new grocery delivery service, Voila. I am an avid online grocery shopper and have tried both PC and Walmart's versions of this services, which all have their pros and cons, and I would say the same about Sobeys.

    Pros: Site was easy to navigate, small selection of Farm Boy and Well products available, no surprise substitutions

    Cons: Lots of items out of stock and/or not available online, markup on items, very expensive delivery fee ($7.99)

    Ultimately because of the cons, I was not able to fill my cart with enough to meet the $90 threshold for this promotion, and did not place my order, so I cannot speak to the delivery process. I would be more inclined to try again with a smaller threshold and perhaps a smaller delivery fee.

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    2.3/5
    Value / Valeur

    Quality / Qualité

    Effectiveness / Efficacité

    Recommended? Fugheddaboutit!
    July 15, 2020
    Ontario, Canada

    Too many items out of stock!

    I love shopping at Sobey‘s so when I heard about this service, I was very excited. I got even more excited when I heard that Sobeys had teamed up with farmboy and well.ca. Signing up was easy enough and my desired delivery day and time were available. I started adding items to my shopping cart but suddenly I started seeing that a lot of the items that I needed were out of stock. Items like fresh sweet peppers, zucchini, celery, fresh corn etc. I feel like those items should be easy to come by. Also, some items I wanted aren’t even carried by them online which is strange since I have bought them in store. The service requires a $50 minimum which is fine but since I was doing a promotion through ChickAdvisor, I had to spend a minimum of $100. Since so many items were out of stock, I was not able to get enough groceries to make that amount. I found this promotion not worth the time or savings because I still would’ve had to pay $7.99 for the delivery. I’m very disappointed.

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    These reviews are the subjective opinions of ChickAdvisor members and not of ChickAdvisor Inc.