Simple and convenient!

Using Voila was quick and pain free! The app was very user friendly. It was easy to review current promotions as well as search for specific items.

I placed my order on Sunday morning to pick up on Monday afternoon. I have used other grocery pick up and delivery services in the past and it was a bit disappointing that I wasn’t able to have an order completed in the same day. I would have chosen delivery, however pick up worked better timing wise on a work day.

Pick up quick. I sent a text to the number provided on the parking stall and the employee was out with my order in less than 5 minutes. Everything was packaged nicely in Voila branded bags. When I got home, I reviewed my order and there were no missing items and all procedure and perishable items picked looked great.

Overall, a very positive experience that will require some planning a head on my part before using again.

Very useful website, free goodies

I've used grocery order services before, and I actually really liked this one. I felt that the Voilà website had useful features—searching by grocery department, searching by this week's deals, but also being able to sort search results by "best value"; the best price per gram. This really helps me shop because I always want to get the best price, especially on expensive things like cheese or frozen bulk food. Instacart didn't offer this last I used it!

Instacart/Superstore's online shopping also tends to inflate the price of individual items, so that you're paying more compared to in-store shopping even before any service fees. I didn't notice that with this service. Safeway can be more expensive in general compared to other grocery companies, but I didn't find that the grocery service inflated prices.

I did have an issue placing my order, since my first payment didn't go through (my bank thought it was fraud, lol), and my order was cancelled. I had to place an entirely new order instead of being able to go online to pay, so that was a bit annoying. However, my second order went through successfully and I picked up my order very easily. They generally let me place an order within a couple days ahead, depending on whether you are picking up or receiving delivery (though this will depend on your local area and time of day/week/month). To pick up an order, you just drive up, park, and text/call the phone number with your stall number, and they bring your items out to you. I placed my items in my own grocery bags to take home, though if you're sick or physically unable, I'm sure the staff would be able to do that for you.

I also found the freebies an interesting idea. I got a coffee creamer and a bag of chips. The chips are a spicy bulgogi flavour which is really delicious and very crunchy—I would definitely consider buying them in the future, so I would say this freebie service works lol.

Overall I felt that Voilà has a great program going with some great features, and I would consider it again.

Friendly and prompt

I used voila because it was incentivized by Butterly. The online system was easy to navigate and add items to my cart. I was able to get next day delivery, which is great in comparison to some grocery delivery services, however I have been spoiled by Walmart's same day delivery service. There were lots of options for delivery times to suit my busy schedule. The delivery driver was friendly and prompt. I wouldnt hesitate to recommend this service to a friend.

Love Grocery Delivery!

I am a mom of 2 young kiddos and a busy household. Grocery delivery gives me time to focus on my family and preparing meals instead of rushing from daycare to the store with tired hungry kids and then home to prepare a meal. I can also shop while at home so I can meal plan effectively and see what I have vs what I need.
My only reason for 4stars instead of 5 is that it does not seem that fresh bakery or fresh deli items are available via this service; which are two reasons I like to shop with Sobey’s/Safeway.

Voila by Sobeys Review

Voila by Sobeys is a grocery delivery service that brings the supermarket to your doorstep. Here’s a breakdown of what it offers and why it might be worth considering.

What is Voila by Sobeys?
Voila by Sobeys is an online grocery delivery service that lets you shop for groceries from the comfort of your home or wherever you are. It’s designed to make grocery shopping convenient and hassle-free.

Why Choose Voila by Sobeys?

Convenience: With Voila, you can shop for groceries anytime, anywhere, without having to leave your house. It’s perfect for busy individuals or families who don’t have time to visit the store.
Freshness Guarantee: Voila promises fresh groceries delivered straight to your door. Their trained pickers carefully select items, ensuring quality and freshness.
Wide Selection: Voila offers a wide range of products, including fresh produce, meat, dairy, pantry staples, and more. You can find everything you need for your weekly grocery haul.
Flexible Delivery Options: Voila offers flexible delivery windows, allowing you to choose a time that works best for you. Whether you need groceries ASAP or prefer to schedule in advance, Voila has you covered.
User-Friendly Website: The Voila website and mobile app are easy to navigate, making it simple to find what you need and place your order.
Expert Opinion:
According to a recent review by Consumer Reports, Voila by Sobeys received high marks for its reliability, freshness of products, and overall convenience. Customers appreciated the ease of ordering and the quality of the groceries delivered.

In conclusion, Voila by Sobeys is a convenient and reliable option for those looking to streamline their grocery shopping experience. With its wide selection, fresh products, and flexible delivery options, it’s definitely worth trying out for yourself.

Great quality, fast delivery

I was pleasently surprised by Voila.
The quality of the meat, produce etc was perfect.
The delivery service was very fast, everything was well packages.
The delivery team was smiling, helpful and they even asked me to check my eggs.
I strongly recommend.

Great deals in voila

Amazing deal to shop voila in store or online . Great brands at such great price. I always love to go to voila or sobeys to shop there. Its such comfort.

It was wet

products are of high quality but everything was wet and had to be cleaned and dry so the products would not get damaged. Overall I love that the produce is good and I got what I asked for. Please check next time wet products.

Didn’t get what I wanted

They didn’t give me the products I requested? They made substitutes without asking me and I was charged also more than I expected. This is not recommended

Nice job

First time using Voila, it was nice to got all my stuff which I ordered exactly and the veggies were so fresh. They put the items in different paper bags , neat and avoid food contagious , highly recommended.