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4.4/5
1211 reviews
Voilà By Sobeys/Safeway Grocery Delivery & Curbside Pickup Reviews
    Best of Butterly® Winner: 2024 FamilyRated Reviewers' Choice Award™ 2021 FamilyRated Reviewers' Choice Award™ 2020
    5.0/5
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    Recommended? You Betcha!
    August 23, 2020
    Ontario, Canada

    Impressed!

    This was my first experience with any grocery delivery service and wow, I am so impressed! Ordering online was a breeze and the prices were fair. I liked that I could choose from items found at Sobeys, Farm Boy and well.ca. I received sufficient communication by email to remind me of my delivery day and the driver called about 20 minutes prior to arriving. All of the groceries are double checked on their way out of the cooler van and the driver assured me that he checked the temperatures of all of the meats I purchased to ensure they were cold enough. He even let me check the eggs to make sure none were broken!

    The whole process was as seamless as it could be and the website was very user friendly. The driver was polite and friendly and all of the things I initially ordered arrived safely. I also really like that the plastic bags the groceries come in can be returned to the driver for proper recycling. I would highly recommend voilà to anyone and everyone - great for busy people and perfect for those avoiding crowded grocery stores.

    Updated On: August 23, 2020

    I received a promotional code to receive a discount off of my order.

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    4.7/5
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    Recommended? You Betcha!
    August 23, 2020
    Canada

    Great Service!

    I received a voucher of $25 discount of my $100 order from Chick Advisor to try out the service. This was my first time purchasing groceries online. The prices were a little higher than my normal grocery store, however they did have some good deals. The checkout process was very easy and its defiantly worth it especially for the convenience! Overall, I think this is a great service especially during this pandemic as many people dont want to go to the store, or even wait in line to buy groceries.

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    4.7/5
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    Recommended? You Betcha!
    August 23, 2020
    Ontario, Canada

    Amazing customer service and a positive experience.

    I received a promotional code for a discount to try this Voila by Sobeys service. I was extremely impressed. All of my groceries arrived well packed, with my frozen items completely frozen and all items packed in a logical way. My driver was supposed to arrive between 9-10, and called at 8:50 to ask if it would be okay if he arrived five minutes early. He was incredibly polite and pleasant. The website itself was extremely easy to navigate, and there were flash sales and promotional prices for many items. If you are looking for a grocery delivery service I would highly recommend Voila by Sobeys.
    #voilabysobeys #productreview #chickadvisor

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    5.0/5
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    Recommended? You Betcha!
    August 23, 2020
    Ontario, Canada

    Great for everyday staples

    Super easy site to navigate and sales easy to find. Great for pantry staples and small amounts of fresh produce/meats. Would highly recommend for purchasing groceries.

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    4.7/5
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    Recommended? You Betcha!
    August 23, 2020
    Ontario, Canada

    WHAT AN EXPERIENCE!!

    I want to let people know that this is NOT your AVERAGE grocery delivery service! It was easy to register and navigate. I found the FLASH sale part and between the BOGO and deep deals and the voucher I received; I saved almost $80!!

    They called before they arrived and when the delivery arrived, they asked me to go through my fresh and frozen items to ensure they were up to my standards. They were!! Also, if they make substitutions and they aren't up to your liking, they take them back...on the spot!

    If I had one suggestion, please integrate Airmiles. That is the only thing missing for me to make this a five star experience.

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    4.7/5
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    Recommended? You Betcha!
    August 23, 2020
    Ontario, Canada

    Easy to use

    i would use this service again, it was easy to add, edit and complete order. There were 5 items not available for my delivery period which was disappointing. Such as the olive oil bogo promo and red onions. overall i would recommend

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    5.0/5
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    Recommended? You Betcha!
    August 23, 2020
    Ontario, Canada

    Great service

    I received a voucher of 25$ discount from Chick Advisor to place my first order. The pricing at these stores are generally higher then the places I go to, so for me it took time to look through and see if it would be an acceptable price for the items on my shopping list. I was actually surprised with the good sales Voila had! Vegetables were nice and fresh! No complaints except the delivery charges. Overall, the experience was pleasant. I would use the service again if the delivery fee is waived and recommend to others. Thank you @chickadvisor and @voila

    #VoilabySobeys #gotitfree #chickadvisor

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    3.8/5
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    Recommended? You Betcha!
    August 23, 2020
    Alberta, Canada

    Aging parent

    So i got a bonus offer of spend 100 save 25, still got a deal even though delivery fee was 7.99. So got 17.00 dollars for free.first score.
    Second score decided to ask elderly mom what she wanted, she gave me ger list and shopped for her. Food was delivered to her door and she quite enjoyed ut as she thaught it was a nice gift and surprise. Score. Save on tine score.
    Once in awhile to splurge and have someone else do the work for you is great, especially since we r all on stricter budgets.

    What can be inlroved on ease if navigatingg up, sales items should come up first qhem using search feature, also should have weekly flyer on app u scroll through it select items u want an automatically placed in ur cart.

    Overall would use voila again if got another promo or its a busy week esepcially wehn mom wants sonething partucular and do t have time to go grab it fir her since we live an hour apart.

    Thanks voila.

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    4.7/5
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    Recommended? You Betcha!
    August 23, 2020
    Ontario, Canada

    First time ever getting my groceries delivered!

    Everything about this was easy peasy. If you can believe it, I’ve never gotten a grocery delivery. I feel like I’m one of the last people on the face of the earth to finally give this a go.

    I was able to easily find all the staples we usually grab on our weekend shopping trip. The delivery was on time and everything was perfect! I picked the 7-8 am window on Saturday and they were here right on time at 7:30. They dropped my stuff on the porch as requested for safe and contactless delivery and I was so pleased with the super friendly driver too.

    Why haven’t I done this sooner? Having those hours in the day back to do other things was wonderful. Looks like I’m hooked!

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    5.0/5
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    Recommended? You Betcha!
    August 23, 2020
    Canada

    Excellent service

    We used Voila by Sobeys for the first time this week and were very impressed with the service. The delivery was punctual, accurate and convenient. It was very easy to order online. There were a few items that I needed that were not available online but it wasn't a big problem. The benefit of not having to go into the grocery store with 2 toddlers in this current climate was so valuable. Our delivery driver was so friendly; my husband actually commented I should leave an online review for him since his service was so excellent. We would highly recommend this service for the convenience and efficiency.

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    These reviews are the subjective opinions of ChickAdvisor members and not of ChickAdvisor Inc.

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