4.4/5
1211 reviews
Voilà By Sobeys/Safeway Grocery Delivery & Curbside Pickup Reviews

Description

Voilà is a grocery home delivery and curbside pickup currently being offered at select Sobeys and Safeway locations across Canada. Please visit their website at Voila.ca to find out which service is available in your area.

About Grocery Delivery: Voilà by Sobeys is a cutting-edge online grocery home delivery service in the Greater Toronto Area. At Voilà, we promise guaranteed freshness, at affordable prices, straight to your door. Products are delivered directly from the warehouse, ensuring the widest range of products available. Orders are packed by robots and delivered by teammates for safer and less handling. Produce is guaranteed to be fresh or it's free. Standard delivery fee of $7.99 applies, and delivery is slotted in 1-hour windows for maximum convenience.

About Curbside Pickup: Voilà is offering curbside pickup in select locations in Alberta, British Columbia, Manitoba, New Brunswick, Newfoundland and Labrador, Nova Scotia, Prince Edward Island and Saskatchewan, providing a safe and convenient way to shop for groceries. Enjoy guaranteed freshness at affordable prices, delivered straight to your car. Assembly fee for curbside pickup varies depending on the time slot chosen, and you will choose a 1-hour pickup window for maximum convenience.
 
Please see the Terms & Conditions for full details.
    Best of Butterly® Winner: 2024 FamilyRated Reviewers' Choice Award™ 2021 FamilyRated Reviewers' Choice Award™ 2020
    4.3/5
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    Recommended? You Betcha!
    August 20, 2020
    Ontario, Canada

    Home Delivery

    Until having received the offer to try on-line and home delivery I hadn't tried the service even during these uncertain times. It was very easy to access the grocery items I was looking to purchase all from the comfort of my home. I had many choices of delivery times and dates as well as an opportunity within a certain window to change my order. Even though it's summer and easier to get out and about I had a very pleasant experience and this service would be even more amazing in the colder months when you have to put more clothes on just to get out the front door. The delivery was right on time and was delivered by exceptionally polite personnel.

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    5.0/5
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    Recommended? You Betcha!
    August 20, 2020
    Ontario, Canada

    The Perfect Grocery Delivery!

    I have tried so many grocery delivery services so I know a good one when I see it. I have used Voila by Sobeys 3 times now and the only word I can use is "perfect"! What I ordered, I received -- on time, in excellent condition, and brought right to my door by organized, friendly people who seem to love their jobs. Believe me, this is not the norm. Their delivery fee is also the lowest in town. I have recommended this service to friends and family and I don't do that lightly. Their computerized system means minimal handling, and these days that's a real bonus to consider. I won't be trying out any more grocery services -- I'm settling for perfection!

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    4.7/5
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    Recommended? You Betcha!
    August 20, 2020
    Ontario, Canada

    Grocery delivery by Voila

    I ordered through Voila by Sobeys and was able to get my delivery the very next day. A lot of time slots available and good selection of products. Delivery was prompt - just after 12:10 for a 12 - 1 pm tim slot and the delivery person was friendly and efficient. Great service and I would order again.

    I got a discount code to use but the opinion above is my own.

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    4.0/5
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    Recommended? You Betcha!
    August 20, 2020
    Ontario, Canada

    #VoilabySobeys Review

    I found the online grocery shopping experience at Voila to be a convenient and painless process, and would definitely recommend it.

    When I was selecting groceries online, it was easy to find the items that I want using the the category menu and filter. Sale items are placed at the top of the list and items can be sorted by favorites, product names, or price.

    The online checkout process was also quick and easy, and they allow Visa, MasterCard and American Express. They only process the charge after the delivery was completed.

    I was hesitant to buy any fridge or freezer items as I didn't want them to get hot in the truck. However, I have since learned that the delivery trucks have climate controlled zones to keep cold temperatures cold - so I may be willing to try it next time.

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    5.0/5
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    Recommended? You Betcha!
    August 20, 2020
    Ontario, Canada

    A Welcome Change!

    First off, having access to grocery delivery including Farm Boy products was amazing. We don’t yet have one nearby, but love the products. The delivery arrived a little earlier than expected, but it wasn’t a big problem as my husband was at home to receive the order.

    The online ordering site is really easy to navigate and most of the products were in stock. (The last time I got instacart, half the items I had selected weren’t available).

    Everything was in the order was organized and the refrigerated and frozen items were still chilled.

    I’ve already recommended this service to a few friends, and I think the only thing that would make it better is giving people a referral code to give to others for their first purchases.!

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    4.7/5
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    Recommended? You Betcha!
    August 20, 2020
    Ontario, Canada

    Love this service!

    I ordered my groceries this week from Sobeys #VoilabySobeys. I received everything I ordered, with no substitutions. There was lots of delivery timeslots to choose from.
    I chose 6:am delivery, the truck arrived at 6:15. The delivery driver put all the bags at my front door, but told me that once Covid-19 restrictions are lifted they will actually carry the bags right into my kitchen! The truck has a refrigerated unit to keep things fresh - I had ice cream in my order and it was perfectly frozen still.
    I received a discount to try the service as part of a Product Review Club offer and I will definitely be using #VoilabySobeys again.

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    4.7/5
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    Recommended? You Betcha!
    August 20, 2020
    Ontario, Canada

    Great Service!

    Compared to other grocery delivery services, there’s definitely a few advantages to Voila. The $7.99 delivery fee is extremely competitive, and you can’t beat a 1 hour delivery window so you don’t need to waste a whole evening waiting for groceries to arrive.

    The drivers were very friendly and brought everything around to my backdoor for me. I found everything was packed well and at proper temperatures.

    All in all I would use them again, Only took one point off for value because I do find the groceries themselves to be slightly more expensive than other stores, and there were a few things I couldn’t get such as organic strawberries. Only one item I ordered didn’t arrive, though, which is definitely an improvement to Metro (where it’s a regular occurrence for 5-10 items to be missing or substituted).

    Overall would recommend!

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    4.3/5
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    Recommended? You Betcha!
    August 20, 2020
    Ontario, Canada

    Recommended!

    I received the coupon to try out Voila by Sobeys and as an avid online pickup user for PC Express I was excited to try an alternative.

    I was so impressed with the quality of the food I received and with NO missing or unavailable items! Which honestly happens more than I would like.

    I usually do pick up but having delivery was even more convenient for me as a new mom.

    I would definitely recommend this to everyone!

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    5.0/5
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    Recommended? You Betcha!
    August 20, 2020
    Ontario, Canada

    Thank you #voilabysobeys

    What a convenice to have groceries delivered right to your door by @voila.ca from @sobeys 🥰 @chickadvisor

    The service was so convenient and they’re super organized! I ordered online the evening before and it was delivered to my door at 8am when I asked them to (I could have done earlier for you early risers) They called me 20 mins before to ensure I would be home ... The truck has a fridge and they separate the bags that need to be chilled with a green marks on the handle. The delivery man was super nice and since was my first time ordering he explained how it all works and since it’s covid I keep the bags .. After COVID whenever that may be they will be collecting and buying your plastic bags for 5 cents each from any grocery store♻️👏

    Thank you #voilabysobeys #chickadvisorreviewclub for offering me a discount and working together to review your amazing service! ❤️ Can’t wait to order again 🙌🙌

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    4.7/5
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    Recommended? You Betcha!
    August 20, 2020
    Ontario, Canada

    Excellent service with fair prices

    The process of signing up, choosing my groceries, and picking a delivery window was very easy and quick. Delivery is made in a 1 hour window with a brief phone confirmation 10-15 minutes in before arrival.

    The delivery worker was courteous and efficient and the delivery process met both my personal and condo COVID safety expectations. The rather heavy load of products was delivered to my apartment door by the delivery worker using a hand truck which saved me a lot of trips to the store since I can only carry so much without a vehicle.

    The grocery prices were very similar to what I normally see in store and most of my purchases were on sale. The delivery cost fair, but it does encourage using this service for large, expensive orders rather than for just a few things.

    Overall, I thought it was a very smooth process and will use it again.

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    These reviews are the subjective opinions of ChickAdvisor members and not of ChickAdvisor Inc.