Fresh produce

I was pleasantly surprised by the produce and meat selection. It was fresh and great quality. It was fast delivery and efficient. They shipped everything that I ordered.

There were no subsitutions -- awesome :)

I got my Voila.ca delivery today and I'm so pleased. I got everything I asked for with no substitutions. That tells me their inventory system must be on point. I haven't been able to find coconut water with coconut pieces in a while so I was thrilled they had it (and the shopper didn't get me the kind with no pulp by accident which made me strangely happy!) Got a beautiful beef roast, and when I saw there were triple fudge brownies, who was I to say no? 😂 Finally, the person who dropped off my delivery was prompt, quick, and really polite. Even though I generally like grocery shopping for myself, this went so well I will almost certainly try it again.

(Disclosure: I got a discount as part of the @chickadvisor Product Review Club)

Voila Grocery Delivery

I’m a regular user of new grocery services... I would rather do many other things than Grocery shop With my son! Tried Voila a few days ago and was pleasantly surprised. I rarely have shopped at Sobeys because I find their pricing to be high but Voila has many items on sale and were similarly priced as my regular store. The website was very easy to use, no problems with navigation or freezing. The delivery went as planned, in fact, my delivery was within the 1st 5 minutes of my delivery window. My delivery driver was very polite and dressed with a Voila shirt, wore a mask and made sure he mentioned that he had checked the temperature of the frozen/refrigerated items. I found the delivery fee of $7.99 to be competitive.. it’s less than similar services. The quality of the meat and produce were of high quality and well packaged. Overall , I’d recommend and would use them again! #chickadvisor #voila #sobeys #paidreview

Easy and good service

I ordered to Sobeys using Voilá. It was really easy and I could program my order. I ordered on Monday to receive on Sunday and the price was the same as I ordered. A women called me to confirm I was in my house and give me the instructions about my order and how would be the service. The order came in time and they leves the things in front of the door to keep the social distance. They explained me how was the temperature to preserve the food and the bags that need to go to the freeze. They also said to me about the bread bag. Everything was really good. They give me the bags because of the COVID period. The price is a little expansive compared to the others. They don’t accept coupon. I would buy again because the service was really good and it helps a person that need to buy heavy things and don’t have a car.

This service is amazing

Wow. I LOVED my experience with this service. The online order form was incredibly easy to use, and everything that I wanted was in stock. There were plenty of options for delivery windows, so I had no trouble picking one that suited my schedule. The fruits and vegetables that I ordered were all very fresh - I think they did a better job than I usually do when I go to the store! I loved that I was able to try out a few Farm Boy products, which are not yet available in a store in my area. The delivery person was SUPER friendly and arrived right on time. The delivery fee is higher than the typical "Click and Collect" fee at other stores, but once in a while I can see it being worth the convenience. Overall, I am so happy with this and will likely use Voila again in the future.

Easy to order, great service

Placing my order online was very easy. You just pick a time slot for delivery and start filling up your cart. There was a lot of selection, however, there weren’t a lot of fresh fruit and vegetable options. I don’t know if that had to do with my location or not. The checkout process was easy and smooth and I got an email confirmation right away. The day of my delivery I received a call from the driver letting me know that he was on his way. The driver was very courteous and polite. He was wearing a mask the entire time and left the items on my porch. He stepped back when I opened the door and greeted me. I really appreciate the safety precautions that were taken while delivering my items. The entire order was complete. The items that were meant to be frozen were still frozen and everything was in great condition including the eggs. At first I felt the $7.99 delivery fee was high, especially since I already live near a grocery store, but the service was amazing and it can really come in handy when you aren’t able for any reason to go get your own groceries. I would definitely recommend Voila and I hope they are able to add more fresh products online! Also, just a side note, I was able to get some Lysol wipes which I haven’t been able to find at my local stores for over 4 months!

Voucher code enticed me to order from Voila

They promise a one hour delivery window and fulfilled that promise.
My order was for 11am to noon, I made a request to have the driver message me when close by and he did so giving me a 15 minutes.
The truck has different areas where they store frozen, refrigerated and shelf items. The driver wore a mask and gloves, he was friendly and pleasant. A few items were out of stock and I had to rethink my order in order to get to the use of the voucher. My order did not contain any fresh produce, but did contain freezer items which were frozen upon arrival.

The best grocery delivery service in the GTA

I was extremely pleased with my Voila by Sobey's order. The delivery person was very friendly and arrived on time. The food was packed very well, and everything was fresh. I have tried many of the food delivery services available in the GTA and Voila by Sobey's is my favorite.

Voila delivery service by Sobeys

This was my first time buying groceries on line, so it took a while to look through all the different departments. The groceries were delivered on time and the delivery person was very efficient. It’s a great service when you can’t go to shop in person.

Great service!

I placed my first grocery order with Voila by Sobeys. The website was easy to use and the pictures of the products were accurate. I received my order this morning and the delivery driver was amazing. He called 10 minutes before arrival and explained the whole process for me. When he arrived he explained which bags contained my cold/frozen groceries etc. He asked me to check the order and report back that everything was OK. I took all bags inside and he waited outside a few minutes while I did this. All the products were exactly as they were stated on the website and fresh.
A few positives
- 1 hour delivery window is great so you don’t have to wait around all afternoon for your order to arrive.
- All products were fresh and nothing expiring any time soon
- Products were at the correct temperature and are monitored at drop off
- Driver was very professional and had a mask and gloves on at all points.
- A robot picks the product, which helps with less contact during these uncertain Covid times

A few negatives
- some products are quite a bit more expensive than my local grocery store.
- I found that I had to play around with my time slot. I went to order on Friday and wanted a Monday time slot, after I added all to my cart and selected Monday all the fruit I wanted said it wasn’t available. I ended up submitting my order on Sunday for Monday and all was available.
- I had Lysol wipes in my cart and when I submitted my order it said they weren’t available. 5 minutes after I submitted my order I went back to the website and it said they were available but when I tried to add to my order it said it wasn’t.

I would rate my experience a 9 out of 10. As a busy mom of a two-year-old, I will definitely be using this service again and will refer my friend and family. I received a discount in exchange for my review with Chickadvisor