Groceries are too expensive

If I continue to shop via voila I think my grocery spend will significantly jump from what I do right now. I only completed my first order and did not put in subsequent. It was nice when they came in though... I liked how they took my groceries out of the fridge in the van.

Issues with website constantly

This could be a great service but I have endless trouble with the website and app crashing. It takes me double the time of other online delivery services.

Above average pricing

I decided to try Voila for the first time thanks to Butterly for sending me a voucher in exchange for my honest review.

I've been wanting to use Voila for a while now, but have always been more of a fan of picking my own produce when I'm at a grocery store. Figured planning my daughter's 1st birthday party was the best excuse to use them.

Got a call a couple minutes before the delivery man arrived, who was super friendly, gave me a run down of their service. Unfortunately some of the items I ordered weren't available, weren't included in my order and I was refunded the difference. A little disappointed about that, but I'll just have to make a separate trip out to the get what was missing. I didn't feel like there was a lot of notice for getting the email of missing items.

Maybe I expected a little more from the quality of some of the produce received. I'm sure I could've had some of the produce taken back, but I was on a bit of a time crunch.

Overall, it's a great service in terms of convenience. But the pricing of everything is also slightly more than you'd get charged in person. I'm also... too shy of a person to ask for replacements if I think they brought me bad produce. I would have definitely picked better quality produce had I been in store, in terms of fruit and vegetables.

Shop

Good site fast food delivery discreet fast affordable prices clean site bad baggage fine food friendly yet convenience was a great peek for some time myself

First voila order

Easy to submit the order online. Pricing was fair - items were the same as prices in store, not marked up, however, all items are not available to order. When I attempted to order beef ribs and ground beef, the search brought up no results. The delivery fee is also a bit steep - every order is $4-7 and pick up locations are very limited. The Sobeys location near me wasn't available for pickup and the one showing up wasn't that close. Probably wouldn't use the service regularly.

Poor service

Didn’t like this service what so ever the availability, the cost of everything that I ordered was absolutely outrageous. I don’t know if I would use this again in the future

Pricey

I did not use this service as I do not shop at Safeway because it is extremely pricy and as s single mother on a limited budget I simply cannot afford to shop there.

Unable to use in my living area

Unfortunately, this was not available where I live. Not available not available not available not available not available not a available not available

Good

It was nice to have on my normally don't order deliveries for groceries or anything but I did try it and it was awesome didn't have to leave my house or anything

I better go to store and save

I received a promotional code for a good discount for my first order at Voila for free in exchange for my honest review. When I finally have a long grocery list I decided to use this code and order. But I couldn’t do it as I was very frustrated and disappointed because of the prices! They are high! $1 here, $2 there .. and my basket wasn’t affordable anymore. I went to the grocery store instead