Best buy has a great selection for electronics but the prices are quite high.
Also, I find that the service is not great. Since Best Buy bought out Future Shop
the employees do not make commission. I find the employees don't take the time
to learn about the products they sell and don't have the initiative to help customers.

I was looking for a certain item around Christmas time for my child. And they were the only one who had it. And it was on sale. So I went to buy it online (don't have best buy where i live) and, they did not accept Visa debt! That was so disappointing. They were the first stop for online shopping that did not accept Visa debt yet. They really need to get one that! And their packages tracking did not update at all.

Not a big fan of beat buy find them pushy and they dont know much about there products i rather go somewhere where people are knowledgeable with there products.

Best Buy Canada has lost my business. Last year, I bought - rather TRIED to buy a smart TV online for my birthday. They sent me a regular LCD that was a few sizes smaller than what I had actually purchased. When I contacted the customer service department I was told they would not give my money back. Nor would they take the TV back because I got it on sale. This has been a thorn in my side for more than nine months now. I still have the TV, but had to buy a casting stick in order to use it as a smart-ish TV.
I'm not sure how they operate in-store, but I know their online store and service is absolutely terrible.

I bought a lap top years ago from here and I was very happy with the service. My computer still works great too!

we bought a Lap top at this store for our grandson 10 Days before Christmas he didn't want the laptop he wanted an X box 1 instead we brought the laptop back right before Christmas they wouldn't give us our money back they said we could receive a voucher to purchase something in store usually at other stores you will have a choice your money back or to buy something in store if you like we ended up buying the xbox in their store I was glad that it was the same price at the other stores at that time

I know some people who are not fans of Best Buy. Maybe it depends on location but I love it. I usually find what I need and the customer service has always been amazing in my experience.

Prefer to buy online with them, but they often have good deals on electronics, especially if you go with refurbished. Good store with a lot of choice and average service!

This store has wonderful customer service and the staff are always helpful! This store tends to have some really good sales at times around Christmas.

For some reason I would always go to Future Shop over Best Buy. I'm not sure why since Best Buy has all the same items and great customer service. I've bought from the store for personal and work purposes and they have always been more than helpful. I like reserving the items and going to pick them up with ease.