I have been a fan of the Blo hair salons since they originally launched in Vancouver. Ecstatic that they made their way to Toronto, I have been to a couple of their locations.

The concept is fantastic in that they are strictly a blow dry salon. The price is right at $30-35 and their aim is to get you in and out in 30 minutes. However, I have noticed that the experience level of their staff members is hit and miss. I went to the one at the Four Seasons and the girl was quick, efficient and did an excellent job.

Unfortunately, the stylist I had at the Bloor West Village location made the cardinal hair styling mistake and burnt my hair! I scheduled a deep conditioning Moroccan oil and blow dry and although I was happy with the way the treatment and style turned out, I noticed later on that my hair had the distinct smell of being burnt. To make matters worst, the next day I noticed that my hair looked dry and brittle (not something you would expect after having a Moroccan oil treatment) but the most alarming thing was that my hair started falling out everywhere!

Since it appeared that my hair got damaged and overprocessed during the blow dry and style, I called the salon to see if anything could be done and all I was told was to just deep condition my hair once a week with a restorative deep conditioning treatment about once a week until my hair got back to it's usual condition. They took no responsibility for what happened to my hair and just said that it was probably dry due to the cold whether!

I would never expect that I should have to undertake the responsibility of reversing the damage that was inflicted to my hair at a professional salon. I am shocked that no effort was made whatsoever to help rectify situation. So now, I have to purchase over $60 in deep restorative conditioning products to reverse a blo dry and style that costed $35.

My advice - go to the location at the Four Seasons. =)