Boston Pizza Coburg sucks

The service was not good. The food was far from good. three of the kids received their food 10 minutes after adults and one kid 18 minutes after he got his burger. When asked what was going on the waitress said is kitchens’ fault. I punched the order in. Not even I am sorry. The kids food was good but ours was gone cold because we couldn’t eat until the kids food came. Calamari was red peppers and spicy chicken nachos hardly had any chicken.
My kids like Boston Pizza but we will need to drive to Toronto. Coburg location SUCKS