Buff Nail lounge looks great in the pictures but the service and the staff were disappointing. The ambiance, which was mean to be girly and sweet came off as run down and dirty. The receptionist was more interested in her phone calls than in helping us get organized. The staff was unprofessional and during the course of the appointment kept making ill advised social commentaries . It was not a relaxing experience at all. Furthermore, they charged an extra dollar for the spa flip flops...which is odd considering all spas hand them out for nothing. Plus callous removal is an extra five dollars. For goodness sake just set a price for a decent pedicure and stick with it and stop with all the nickel and diming of customers. Overall it was not a pleasant experience . The staff seems poorly trained to boot.

Went to Buff a couple weeks ago for a party I had planned for my bestie!

Booking the party was a breeze and the receptionist on the phone was helpful and pleasant. She made sure that we were taken care of and when we arrived the receptionist greeted us with a smile and the staff were ready to go!

Their Pedicures are amazing! They use their own brand of scrub which was delightful, leaving my feet soft!

The only thing is their own brand of polish takes a while to dry (doesn't help when it is not sandal season)

Summer will be here soon and already planned another Party soon! Thank You Buff!

Too bad I didn't find this website before I spent 15 minutes at Buff Nail Lounge on Front Street - don't even bother. They gave me an appointment over the phone and I live nearby so got there 2 minutes before my appointment. The receptionist did acknowledge my arrival and told me to go pick out a nail color. I was in my hot winter coat with heavy purse so I looked around for a bit and chose my color and then went to see if there was a place for my stuff. No. I noticed other peoples stuff hanging on 1 or 2 hooks around the place. This service woman sitting in a chair on her cell phone asked me what I wanted. I told her I wanted to put my coat away looking towards a hook already taken - she said no! - you can't put it there thats for the staff - I looked around and there was nowhere - right away I was ready to go but then that same service woman told me I could just lie it all down on the couch so I did that. No one paid any attention to me - not to ask if I wanted, to direct me to sit and wait, even that service woman went back to her call and completely ignored me as if I wasn't there!! I asked the receptionist if the appointment would be late as it was already after 5:00. She motioned to someone in the front working on someone and said she's almost finished. I took a minute to look around - I felt totally ignored and abused. I just stood in the middle of the place feeling complete disinterest from everyone.

One service woman was just finishing a guy's feet and she went into the back with the dirty tools (I followed her as I was getting a pedicure) no one was noticing me anyway - and she was just washing them in the sink back there. I knew then this wasn't a clean place, not for me. I started to gather my stuff to leave yet still giving anyone ample time to notice me getting dressed but no one - not even the receptionist looked (she was at a table and had started to work on a woman who came in after me!) so I got dressed and stood there looking around at a place with quite a few staff but not one gave a crap what this customer was doing. I thought of saying something like - bye bye - very bad service! or something for any attention but then I just decided it wasn't worth the embarassment so I left. I wouldn't give them 4 cents never mind 40$ they wanted for a pedicure. This is another sad example of a business with sub par employees, attitude and service. Pathetic really.

i went with a couple of my guy friends a while ago for a party....buff took care of the food and great service!

Visited Buff Nails with two other girlfriends for walk-in appointment as we were jonesing to fixup our toes. It was a Friday night when we were told by the staff it was too late and it would take too long, THE PLACE WAS EMPTY TOO!!! and we arrived WELL BEFORE closing time. Their website claims they give no attitude... which is complete BS. VERY DISSAPPOINTING BUFF NAIL LOUNGE, VERY DISSAPPOINTING INDEED.

Buff Nail Lounge offers more than just the average spa job, they provide an awesome, relaxing atmosphere with staff to match. It's perfect for a girls day out! Buff Nail's goes above and beyond...'i've already recommended it to all my friends.. :)

This salon is a joke. Service is awful, products used are poor quality.I will notify the authorities about their sanitation and disinfection procedures . I came with perfectly healthy nails ,they butchered my cuticles and I got bacterial infection. I took pictures of my hands and nails and I am going to contact my attorney to file a law suit against the owner. Staff members are uneducated same as the owner who is by the way chain smoker and smells like an ashtray . I will make sure that my friends and family members never visit this place and I will do everything in my power to shut this place down.

I had one of my worst spa experiences at Buff Nail Lounge. From the nail polish pealing with in an hour of the manicure, to the rude service, to the unclean environment. Avoid the pedicure unless you want a fungal infection. It took my friend 6 months before the infection she got from Buff to clear up.

When I saw the clean & trendy Buff Nail Lounge I was excited to try it. No appointments necessary? Love it! So on a day of shopping with my friend we thought we'd try it out.

My mother is a successful aesthetician for 30 years & aesthetics teacher in the Windsor area, so I feel I know my pedicures. This unfortunately was a glorified polish change. For $38 (basic pedi) you get a soak, file, weak 2 min scrub & polish. Any callouses, dry skin, cracked heels, or cuticles went unattended.

At the end of my pedicure, when the aesthetician applied the quick dry oil, she hit my big toe and smudged the polish. After she told *me* I had to be careful (?!?!) she begrudgingly fixed my polish by putting two more coats overtop of the existing smudge. The end result was my putting shoes on 5 hours later and the polish peeling right off. Not two weeks later, my polish cracked and chipped. I had to pay another $20 tip to get another salon to fix Buff's mistakes so my toes looked acceptable.

They were nice enough but the actual service & product they use is extremely disapointing.

I normally go to a salon in Mane Society in Richmond Hill near where I live, and the service is outstanding. They use excellent products (Gehwohl & OPI) and for $40 tip your feet are transformed. I will never stray again!

i recently went to buff nail lounge for a manicure and pedicure and i was not pleased at all the girl that did me was in a hurry and she didnt do a good polish application, and there polish that they carry isnt good brand i notice the polish bubbled and i also noticed that they used the same tools and foot paddles on the same clients thank god i brought my own tools that day i dont wana catch anything. i wouldnt come back there to get any services done. its a cute little nail bar but not that organized and clean.