4.6/5
85 reviews
ClearlyContacts.ca Reviews - Toronto

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    5.0/5
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    Recommended? You Betcha!
    November 29, 2011

    I have ordered three times from this website and I LOVE it!! I've got all my co-workers addicted too. FOr those of you that require glasses you MUST check this out. If you become friends with them on Facebook they send out promo codes for FREE glasses and trust me, THEY WORK!!!!

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    4.8/5
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    Recommended? You Betcha!
    November 11, 2010

    I love Clearly Contacts!

    This company sells contact lenses and glasses. They offer so many different styles and brands, and they have fantastic customer service (if you call them!)

    For contacts, they have well-known brands such as: Acuvue, Bausch & Lomb, etc. Clearly Contacts also offer a wide range of lengths for contact wear (1 day to 1 month) and colour lenses.

    As for glasses (which is what I ordered), they offer hundreds of frames, including big brands such as Coach, Christian Dior, Burberry, etc. I personally purchased a pair of Fendi glasses. These frames are 100 percent authentic (they come with their original glasses case and everything), as with anything else in their store. So you don't have to worry about this being a "scam".

    The best part though is definitely the price they give you and the numerous deals they have on their products! Normally, I would have to pay at LEAST $300 for a no-name pair of frames and "ultra-thin" lenses (because I have a high prescription). At Clearly Contacts, I bought my entire glasses (Fendi, ultra-thin, and all) for $200!

    ... That saved me over $100 for something better!

    They have a 30 day return system and they pay for the postal service for you to ship the glasses back (opened contact lenses cannot be shipped back though). Also, they have a "don't pay till you receive your items" policy, so you can pay after you receive your order, and if you don't like it, send it back! :)


    Honestly though, there are some downfalls for something so good, so here you go:

    Cons of Clearly Contacts

    - If you're buying glasses, you can't try the glasses out (it's an online store, they don't have actual stores that you can walk in to). However, there is the option of their virtual mirror which allows you to upload a picture and put various frames on yourself.

    - They take FOREVER to make high prescription glasses. Literally forever. They say 10 days, but it usually ends up to being a month due to the fact that the lenses keep failing their quality check.

    - Their email update is slow and usually does not notify you of what's actually going on. The "track your order" system on their website is just as useless as their emails. CALL THEM! Their customer service employees are very nice and friendly, and they will give you in-depth information about what is going on with your order!


    All-in-all:
    If you're buying glasses or contact lenses, be sure to check out http://www.clearlycontacts.com for a great deal! :)

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    4.2/5
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    Recommended? You Betcha!
    August 09, 2010

    I love the convenience of ordering my contacts online and having them delivered to my door. There is a 're-fill' option on the website that is great. I did have one negative experience with the online ordering about 2 years ago. I ordered a set of contacts (same prescription and brand as I always order) and was sent an email telling me that part of my order was not in stock but they had ordered it from the supplier and it would be sent in a few days. A week went by and I had heard nothing further about the order so I sent an email. No response for over a week. I called customer service and was told they had just ordered the contacts from the supplier - more than 2 weeks after my initial order. I waited another week before calling again only to be told that they had no idea when my order would be filled. I ended up getting my contacts from my optometrist and forgot about the Clearly Contacts order. About 3 weeks later I received a package from Clearly Contacts with my order and a note apologizing for the delay and an offer to cover the cost of the order. Nice, I thought. So a few months later I did order from Clearly Contacts again and my order was filled with no problem, as all of my orders since have been. Perhaps this was just a glitch with their supplier but I did find that the customer service lacking when I called. In the end, they did redeem themselves so I would recommend Clearly Contacts.

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    4.8/5
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    Recommended? You Betcha!
    August 01, 2010

    The best customer service ever! I tried this website because the prices are so attractive and they offer 30 days for returns. My children keeps braking glasses all the time so I need a solution whithot breaking the bank. Well I love it, the selection of frames, the quality of the glasses, the shipping was so fast, and I actually had to return one of the items, and the procces was simple, fast and friendly, and I love the " buy now and pay later", I did the purcharse and paid in 15 days, amazing.

    The only thing I would ask is for more selections for kids, the children's frames are limited and there is more for girls than for boys.

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    4.2/5
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    Recommended? You Betcha!
    May 08, 2009

    I have always been wary of purchasing contact lenses and/or glasses online but decided to try Clearly Contacts. I have to say their prices on designer glasses are sooooo reasonable. I have now purchased 4 pairs of prescription glasses from them and will continue to do so in the future.

    We paid, on average, $98.00 per pair. Every pair included Anti-Reflective, Scratch Resistant and UV protective coatings. Plus, you get a cleaning cloth, screw kit and case from the designer. They also guarantee the authenticity of all their frames.

    Bonus is that you can find discount codes and get shipping free or a more discounted price.

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    These reviews are the subjective opinions of ChickAdvisor members and not of ChickAdvisor Inc.