I went to see Cory last week and I have to say that it was the worst haircut experience I have ever had in my life. For a mere 252$ for a cut and highlights, one would assume that it would be an amazing haircut. Regrettably, that was not the case - not even close. In addition to being completely dissatisfied with my service, the management doesn't care enough about their clientele to return a phone call. The same can be said for the staff. While I am young and appear not to be of the wealthy clientele they're targeting, I can assure you that I scrimp and save so that I can afford a decent haircut and I walk into their salon, only to be ignored by their staff. It's the most frustrating thing to have clerks sitting and assuming that because of my age I don't belong there. I hate the atmosphere and while I have only been twice, I have never been more uncomfortable in a situation in my entire life. Whether it be the pretentious clientele, the staff who are relentless with their selling techniques (because clearly I didn't waste enough money there) and the poor quality of service, I will never be back.

I had my hair cut by Cory once before and, I will admit he did a great job. That said, my experience last Wednesday was not so. I asked for blonde highlights. Blonde, not brass, which is current colour of my hair. My bangs are still too long and I walked out of there without a blow-dry - despite my having booked one – so I had no idea what colour my hair was or how the cut looked. Apparently 3 hours was not sufficient time to accommodate me. In my opinion, that is not my problem. You’re offering a service and if I’m paying a significant amount of money, I should at very least be happy with the results. More so, the 34$ “haircut” portion was considered by him a “quick trim”. I’m sorry, a quick trim? That’s not what I signed up for. I had to return from my hair cut and fix my hair before I was even presentable to go out for the evening - not exactly what one would have expected from a 250$ haircut. When I called the management to complain, they refused to call me back. I guess they don't need my business and that’s good because they will certainly never be getting again. And I will tell all of my friends and co-workers and anyone I have the opportunity to speak with exactly where not to go to get your hair done.