Very unprofessional! Supposed to have a special promotion for microblafing but was then cancelled 3 times because they "were too busy"
Told I could only be seen during non busy time in AM
during the week despite the fact that I have my own business and work during the day and this was not convenient. This was not what was agreed to
In the first place. Apparently the manager told the technician to cancel my appointment on Saturday even though it was booked an entire week earlier.
I had over $200.00 in gift certificates purchased by my husband and this is how they treat their loyal customers!

If you have plenty of time, no money, and don't mind mediocre results, this is the place for you!
I've been getting my legs and bikini line waxed for just under 10 years however this was my first time at EC Academy to receive this service. It was by far the worst I'd ever experienced (including being compared to services in Thailand, Bolivia, and Ecuador). First, the service today seemed generally unprepared: not enough wax ready, constantly cutting more strips, gloves not directly available. Further, the aesthetician was not methodical in her waxing technique, I went home and shaved off big patches of missed leg hair, she kept apologizing for mistakes, and got wax on my undergarments which are now ruined. Last, a full leg wax, took TWO HOURS. I could have pulled all my leg hair out with tweezers in this amount of time. On a beautiful Saturday afternoon I was so annoyed to have to spend the majority of it laying on a table in a fluorescent lit back room.
In summary, EC Academy produced barely acceptable results at inexpensive prices but you'd better not have anything else to do that day.

Domt go to their salon in the market mall ,calgary!!... The manager isnt even a hais stylist amd knows nothing about hair( self confessed). I got 2 bad cuts and 1 bad colour from them. I only went back as they offered to fix it .. And in fairness the second time they did .... I complained tomthere central nooking line and they put me in contact with the regional director , as the salon manager basicaly said i was lying!.. I have the pictures of my hair .... It was awful. Oh , nad the regional manager never had the decemcy to call me !?.. Never ever using them again.

Over priced, snotty employees, and no explaination of cost.. they do things then you get a 30 dollar bill to blow dry your hair. (and she was very rough)