DO NOT JOIN THIS GYM... I repeat, DO NOT join this gym. Spend the extra money and join a gym that is more expensive. It will save you time, money and pain in the end. No need for me to babble about how angry I am about them scamming me, just trust me and join a gym that cares about your health goals.

OK ladies: Fitness one is on skid row. At the beginning of the month I went to their HO for a "Interview" as a club manager. Guess what. they were locked out by the sherriff. they owed someone over $8 000 for rent that they did not pay.

I went online to reseach the company and, came accross this site and others that just tear them apart.

I guess the overbilling and the refusual to issue refunds had not improved their ability to manage cash.

I suspect if they cannot pay the rent then there must be other accounts they are not able to pay.

Stay away from these guys.

I recently joined this gym and paid in cash for my initiation fee and yearly dues. Risky, I
know, but better than them having my banking or credit card info. I took everyone's advice
about "head office" continuing to deduct money after they had cancelled their membership,
so this is why I paid in cash. The club won't offer it, but if you ask before you join they might give
you the $10/month deal but with a higher initiation fee. I think only the manager can offer you this
deal, not the person sitting at the front desk. If you seem ready to join and sign up for a year,
then suddenly the $10/month deal becomes available.
So far, so good. The location is a bit sketchy and the bathrooms have a wierd smell, but for $10
a month it's not too bad. I find the staff friendly and helpful. Remember, they are just young women
trying to earn a living. There are alot of machines, usually in pretty good working order.
Some of the machines are duds though, so just avoid those ones. If you're looking for a place
to work out quickly downtown without any frills and you like the non-competitive atmosphere
of an all-female gym, then I would suggest this gym. The price is certainly right.

I just looked them up on the Better Business Bureau website, there have been a total of 101 complaints on people not getting a refund after being overcharged in their accounts. They are double charging and or/ withdrawing even after a memebership has been cancelled. I have been waiting a year and still haven't seen a penny.

*** We need to put an end to them living off our hard-earned money.

**Editor's Note: portions of this review have been removed in accordance with the ChickAdvisor review policy

The quality and cleanliness of the facilities I used we're not up to par, but I still found them bearable.... the real problem starts when it comes time to cancel the membership. After almost three months of cancelling my membership and not being charged, suddenly the membership fees have started up again. It appears as though they've re-signed me up for a membership without my knowledge or consent. I WOULD NOT TRUST THIS COMPANY WITH ANY OF YOUR BANKING OR FINANCIAL INFORMATION. Who knows how this story will end as I've just noticed this today and started my phone calls with various managers and supervisors, but it doesn't look promising. I wish I would have read these reviews before joining.

*** I cancelled my membership over a year ago and they are STILL charging my credit card. DO NOT JOIN THIS GYM. I have spoken to 4 managers over the last year and none of them have done what they said they would, which is cancel my membership and STOP RIPPING ME OFF!

**Editor's Note: portions of this review have been removed in accordance with the ChickAdvisor review policy

Hi Everyone, I have to say that I am terribly disappointed with Fitness One- it's a waste of money and time... Rude staff, faulty, dangerous and unclean equipment. Once they have your info they will never stop bothering you, I had to close my bank account 3 months after I cancelled my membership because they wouldn't stop taking payments. There is no contact numbers to call Head Office, they won't even bother with you to tell them WHY they suck. Women only? My rear!!! Many times there were males in the dressing/change rooms- yes in the CHANGE ROOM! Did they warn us there was some guy in there fixing the toilet or whatever- NO!!! This is why I left- they're horrible. There are plenty of other nicer women only gyms in the same category. Don't waste your time and money.

When I received an email from chickadvisor.com about Health Club reviews, the first gym that came to mind was FitnessOne. Sure enough, I logged on to this site and the email was about this gym. I can not explain in enough words how much I hate this gym!!! The staff are unknowledged and rude, the location I was a member of was not the cleanest and the owner is ***. I cancelled my membership on January 1st of 2009 and that should have been my last payment, however on Feb 1st they withdrawled another payment and here we are in September and Im still waiting to be reimbursed. I have called the head office, accounting department and even gone to their offices in Vaughan I dont know how many times, yet Im still waiting to see my money. I keep receiving the run around and the same old excuses "Im not sure what happened or where your cheque is or let me find our and call you back" so I've basically given up. The amount wasn't alot but that wasn't the point, its the principal behind it and that they cant *** members out of their money the way that they do. If I could report them somehow and have them shut down I would. Anyone thinking of joining this gym DONT! No matter what the monthly cost is, do not waste your time! Pay a few extra dollars more for a cleaner and reputable gym!!!! Trust me!!!!!!!

**Editor's Note: portions of this review have been removed in accordance with the ChickAdvisor review policy

I have to agree this is definitely a horrible gym! When I first moved to Toronto I joined and while at first they seemed 'great' I quickly realized it was just a move to convince you to join! I'm someone who enjoys taking classes at the gym BUT many of the instructors were inexperienced! AND if you were able to come across a great instructor you can be assured she wouldn't be lasting long! The turnover at Fitness One is ridiculous! I think the regional manager and some staff would get jealous when they came across a great instructor because members would be begging for more classes...the next thing you know the instructor 'doesn't work there anymore' ! The monthly fee (I paid roughly $25) should definitely have been somewhat of a warning sign for me that and the fact that it was located in the basement of a shopping centre, and the rugs would be soaking wet and smelly after a rain storm! The closest location to me at the gym was Victoria Park and York Mills...I've learned from my mistake and now am a proud member of Goodlife Fitness..LOVE LOVE LOVE Goodlife!

Good Points about Fitness One:

-the price-very cheap
-machines are always available
-open 7 days a week
-women only
-can use multiple locations
-the Peter Street location is very nice, if you can get to it


Bad Points about Fitness One

-Have not gotten my membership card for SEVEN months!
and the staff could not give less of a s**t.
- I have to show my cardboard pass every time I go, and get held up at the turnstiles
-it is very dirty. The washroom at the Dufferin Mall location should be condemned.
-the machines are often rusty and squeaky, again this is at the Dufferin Mall and Lawrence Square locations
-I am afraid to cancel as I don't know if I can be assured of getting my money back