I used to LOVE H&M;'til Forever 21 opened. This last store is taking a lot of clients from H&M;.

H&M;quality is going down, unfortunately. At least in Toronto. IMO

I love their sales! There regular priced merchandise to me is expencive, and also very plain. I like to think I am fashion forward and trendy but I have eprsonaly never purchased any clothes there for myself. I like a little bit more glitz and glam and I find this to plain neutral and toned down for my tastes. I do however love their kids clothes and often buy anything I can get my hands on off the sales racks. Their regular priced kids clothes are way over budget for my liking and it could just be the servise in my particular store but not once have I ever been asked if I needed help with anything. They would rather stand around and talk to eachother then assist customers. The clothing quality seems to be good as kids get a lot of wear and tear on their clothes and i have never had anything wear out.

I experienced shopping in the H&M;store in Moncton. The store was fairly busy, and as per usual there was not enough cashiers. After waiting about 15 minutes in line I had to then listen to the staff complain that it was always like this and the manager seemed to never have enough staff, etc. Nice to chit chat however not so negativeness would of been better. Hey store manager....you need more cashiers!!

Meh. They have lots of stuff, but it's a total hit-and-miss proposition. Service is not good - if you ever get served. I'm curvy and their stuff does not fit me most times. I've found few things I like there, but overall its not worth my effort. The quality is dodgy with some stuff... so grab only stuff you want to keep for a season... a cheap way to rock a trend.

I would recommend H&M;for basics - but I never really expect to find much else there. I haven't been overly impressed by the quality of the clothing over the past few years, and the designs they are releasing are also unappealing to me (maybe I am just falling out of style?!).

Service is mediocre, but prices are usually pretty good.

I have never had good service at this store!!

I really like h & m, especially their downtown Toronto locations. Although you have to spend your time looking through racks to find items, it's worth it because they have a lot of cute basics as well as trendy dresses and skirts. The prices vary, depending on what you're looking to buy. So far, the quality of the clothes I have from there is decent. I also love their purses and accesories.