I was very surprised to see the last review as I am a groupon customer and have received only wonderful care and service at the spa. As far as I know they have never offered a groupon for mani/pedi's or facials...if they had I would have bought it!! Mandy, the owners daughter is fantastic and she does my IPL hair removal. Her machine is the best in the city. I have had IPL at many places and this is the first time that it has not hurt and the results are great. The Spa is very clean and professional.