Great coffee. Terrible service.

When this place first opened just over a year ago it took my Saturday morning cafe time from Starbucks in a flash. It had a great atmosphere with great tunes that were a backdrop rather than overpowering conversation. A couple times visitors even had a sing-a-long when great music came on the songs. Friday night live music was also another great part of this little spot. The food is always amazing. For the first several months the staff were motivated and energized. They seemed to love their jobs and customers. Now I barely get acknowledged when I arrive. I barely get a grunt when I'm ordering and paying. I haven't been asked for my membership clip card in 3 visits so I've missed out on those perks - I have a brain injury so sometimes this reminder at the cash is helpful. The staff seem to turnover from one week to the next lately. I find the mood/atmosphere is significantly darker. The owner often brings her small child in and takes up a table and the children's area for hours at a time. I'll keep going for a while longer because the coffee is really delicious and I love that they have bakes from local bakeries, but they have some shaping up to do if they'll keep me from returning to Starbucks.