Terrible store that lies to you. My wife and I asked about the return policy before making a purchase and were told that, after asking the manager, we could return the item within 7 days. I went back to return the item within the 7 days and was told that I could not return it and that they do not allow returns. I have read other reviews of similar experiences. Stay away from this scam!

worst customer service experience ever! the girl running the front, a half again girl with lot's of freckles was obnoxious and snobby and her only tactic to making a sale is to make you feel as uncomfortable as possible until you buy it. Also if you mention other stores you have gone to or are thinking about she will make you feel stupid for even considering somewhere else (rolling her eyes being, very snobby etc.). If thats not enough to turn you off she will con you out of 400$ and let you know nothing about the store policy and maybe if she's having a bad day ( i hope that was the case) comment on your financial situation. This is a sad excuse for a high end store and I will never be returning. it's such a shame that they have such shitty customer service since they do have some cute items

Originally, while walking down Queen St. in the search for a dress, this seemed like paradise. They had dresses with nice designs and cheap compared to other stores (at a cool CAD$125 each). Now I seriously feel like I was ripped off completely. This is because, on a trip to shop in Buffalo, taking advantage of Mother's Day specials, I popped into Forever XXI in the Galleria. My mother noticed one dress, the EXACT same dress (colors and all), with the price of USD$24.99. Then while looking at the others I found 3 or 4 dresses I had tried on in Kazuo for the same CAD$125 price being sold at USD$24.99 there! I seriously do not know what that is all about, but I am promptly going to return my dress and look elsewhere. I don't trust where they are getting their dresses from and find it completely outrageous the amount of money they are profiting from each one.

I enjoyed shopping here during the Shop Crawl and bought a really unique top that I love! Overall, the store has a nice selection in both men and women's fashions, but I found it a little expensive for me. They have a good sale section, though, and the discounts we got through the Shop Crawl made it a very worthwhile stop for me. I will definitely come back!

This is another store that I would have never walked into if it weren't for the Shop Crawl. They have great clothes for men and women that are more dressy and higher end rather than casual. The prices were a little more expensive though, but when we went they were having a big sale. This is a great store for you to take your boyfriend/husband to, because he will find stuff to buy there too! It is also a great store to go to to find a nice dress to go to for a wedding or other nice function.

The shop crawl visit was my first to Kazuo. They have great trendy pieces and excellent prices. My dilema was that the design and cut of many pieces are for woman with no hips, no breats and tooth pick limbs. Since this is not me, I struck out here but I would recommend my toothpick friends to check it out.

Some interesting pieces can be found here but the prices were a bit too high for me.

One of my favorite stores on the shop crawl, this store has really got character. Lots of dresses and skirts with great designs. The prices are worth it for the look you get.

I really liked this store - so much in fact, that although they didn't have anything I wanted to buy, I'll be sure to go in two weeks when their fall stuff is in. This store has great pieces for those of us who need to dress more conservatively on a daily basis, but their pieces are never boring.

I find Kazuo best for shopping for dresses. If you have a lot of weddings to go to in the summer and don't want to run the risk of matching another attendee, this store is great for finding classy but unique dresses. They also carry unique tops etc. I find their selection in men's clothing to be very nice. The store is a direct split down the middle of men's and women's fashions.