Horrible Experience

I am very disturbed by some of the recent posts about this clinic and decided to share my experience from April 1. I am in the process of filing a formal complaint with the Ontario Collage of Veterinarians especially after finding out of past reports and reading the negative reviews here. I recently had a very traumatizing experience with my cat at King Hopkins followed by a very disturbing call with the owner of the clinic. My cats euthanasia was botched. It took over 45 minutes for her to pass after the medication was administered because it was not administered properly. At one point during the process the vet picked her up by the scruff of the neck and dumped her into the basket we brought her in. She was a very large cat so this would have caused her much discomfort. Like other reviewers I was told she was aggressive...which she wasn't. She was in respiratory distress, scared and being handled incorrectly. The pain and suffering that she underwent at the hands of this clinic during her final hours is painful to think about. Until this experience I too thought this clinic was good. I caution people to think twice about taking their beloved pets here. The response to their mistakes were equally concerning.

Appalling no care in the world for my pet emergency

At 9:40 my dog swallowed a sock called 1 Emergency Pet Hospital, they were unable to help because vet was in surgery and they gave me the name and number of King Hopkins because they were the closest because time is of the essence I was told!! I called King Hopkins and said this was an emergency . I explained the emergency and she rudely asked if my dog was one of their patients and I said no! then she said yeah we can’t help you!!! and didn’t offer any other clinics!!!! Disgusting no care in the world for my dog!!! We ended up finding one that was in Whitby and don’t tell me she didn’t know about this one to recommend!! ABSOLUTELY APPALLING !!
We ended up taking our dog to the AEC of
Durham Region( Animal Emergency Clinic)
They quickly brought him in asked few questions and then induced vomiting and retrieved the swallowed sock!!! Very professional , caring and competent!!!
Highly Recommended

Love this vet clinic. We started taking our dogs here recently and were very pleased, not only with the service we received, but also with the price which is so reasonable. Vet clinics can be so expensive now and we found that this clinic did not price-gouge! They give you the services you need and they are conveniently opened on Sundays!

http://khpethospital.ca/