I am really disappointed how much La Senza has gone downhill. Their products is a gone trashy like. They use to have really pretty, cute & girlie girl outfits & pretty lingerie. But in the last 5-7 years they have changed and it has gotten cheap looking and wild. Not to mention the add are very revealing & not appropriate for the everyday consumer that has children. It's quite offensive to say the least.

I used to love La Senza when they carried E cups, and they have been since discounted, which is a shame. I have also found a strong downturn in customer service in the last few years. I used to find that the employees seemed happy and wanted to help you, and now in my local store I find it is mostly young teens working who act like they would rather text on their cell phones, then help a customer. I also find, that the staff is very judgmental. I understand that I need a L or XL in most underwear, but they make me feel like sometimes I should not be shopping there. I wish the standards for treatment of customers were higher in my local store.

Granted not all staff are like that, is there on young woman at my local store, who recently went above and beyond what she needed too, when helping my friend find a bra for her wedding. This young woman
, her name I do not remember, was amazing at her job and had excellent customer service skills.

Recently I started shopping at Victoria's Secret and it has made a huge difference. I have only gone into a VS store a few times, but the customer service standards seem higher - which is strange, since both VS and La Senza are owned by the same company. I also like that VS offerd DD and DDD, where La Senza only offers DD at most.

I would still recommend La Senza, only because there is NO local VS store and you would have to drive across the border to get to one.