1.5/5
3 reviews
Le Chateau Reviews - Kelowna
    Address: 2271 Harvey
    Kelowna, British Columbia V1P1A1
    Phone: 250-763-3611

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    3.3/5
    Merchandise

    Prices

    Service

    Recommended? You Betcha!
    December 09, 2008

    Le Chateau has always been my staple store for accessories - in nearly every store, you can find at least one rack full of sale items, and you can stock up on really cute and interesting items to add some pep to your look. Accessories are the cheapest way to make an old outfit look new, and I'm always able to do that with Le Chat.

    When it comes to their clothing, they've definitely upped the style factor in the last few years. I like how the store is stylistically separated into 'career', 'dressy', and 'streetwear' type areas, so it's easy to zero in on what you're looking for. I've received decent service from the sales reps, with some stores being better than others, but it's pretty much a self-serve store. Like one of the other chicks mentioned, they really need to upgrade their return policy. When you're in a recession, it's an ancient idea to not get your money back if you change your mind on a purchase...just my 2 cents!

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    3.3/5
    Merchandise

    Prices

    Service

    Recommended? You Betcha!
    November 16, 2007

    Their clothes are super expensive for the quality but they're really nice looking and classy. They have awesome shoes and accessories.

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    3.8/5
    Merchandise

    Prices

    Service

    Recommended? You Betcha!
    January 25, 2007

    I'm sure many of you have noticed that the style and quality of clothing at Le Chateau has definitely gone up. A Ryerson fashion student told me that Le Chateau (based in Montreal) comes to the fashion school to recruit designers for their company (makes total sense!) I love the clothes here, they are so beautiful and trendy. The colours and styles are just gorgeous. They even have really nice cocktail dresses!

    Although the clothes have gotten better, I am surprised that the return policy hasn't. They still do not allow refunds, it is only exchange or a store credit! I hope that this policy changes soon, because I'm sure that most retail companies have come to realize that customer satisfaction is key for any retail business to thrive. So if you want to buy something, make sure you really want it because you can't get your money back!

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