great looking store of the scent before going in is too much for me

love the product!!! Amazing line of products scents even my daughter gets excited about lush....just find the prices tend to be a little high.

I wouldn't necessarily recommend going into one of their store locations. It isn't due to the customer service or that it is busy, it is due to the fact that every single time I walk past Lush in the mall I get an instant migraine from the smells, I can only go within a ten foot radius of the place when I have a head cold. The scents mix together and are so over powering, besides that I have no complaints, but it can induce migraines if you go to the store locations, so if you are sensitive to scents be warned.

The service at LUSH is great. The ladies always know how to help, and can point you in the right direction. After having a bad experience with a LUSH product about 2 years ago, I stayed away...but recently went back for some bath bombs and dry shampoo and I love all of it! Everyone has different skin so all the products will work differently so I have to remember that :)

First, you are drawn in by the smell of this place, it is fantastic. It smells like a fancy spa. Second, the staff are so friendly and helpful. They are really excited by the products and love demonstrating them to you. Third, the items they have are unique and eco friendly. Lastly, If you love homemade style soaps and lotions you will love this place

Staff are very helpful - explaining ingredients in products and giving out samples of anything you would like to try before you buy! Great selection of handmade beauty products. Love the shampoos - they leave your hair smelling fantastic!!

I love lush, I only wish their prices were a bit cheaper so I could try and buy everything.
So far every product I've tried from there I've loved.

Service is always great, their employees are always enthusiastic, knowledgeable and helpful. I've tried a range of products from the brand and found maybe a few favorites over time. However I'm a little disappointing to find parabens and SLS in some of their products, particularly for a company that prides themselves on using natural ingredients.

I used to love Lush, but I try to use products that are more natural. While Lush boasts natural, they still use ingredients that I am trying to steer clear of. While they are far better than products you'll find on most store shelves, it's just not for me. It's definitely a store for someone just venturing into natural products

I made my first purchase at lush this week and I am definetly going there more often now.
Love the products. Yes it a little costly but you get the worth.
So all you out there who have not tried it .... Give it a go. You won't be disappointed