I really liked MAC stuff for a long time. It's gotten so pricey in there, that I can't be bothered anymore. It used to be more people friendly and affordable but now not so much. It seems so elitist now. I don't even want to explore the counter anymore. It's more staff than people in there. I don't care about the celebrities who are the changing faces of the product. Not a fan anymore.

Great place for professionals in the beauty industry

I found the customer service at this location dissapointing. Although there were enough sales people for the number of customers in the store, I still had to wait (too long) to be served. Each salesperson could have been serving a customer. Instead, they took turns staying behind the booth (avoiding eye contact) and would come out when there were quite a few people waiting for service. A person who came in after me (by quite a bit) was served first. Just based on this service, I will take my business to another MAC location.