The first time my friend and I came to Marc's on Ave. we loved our hair!!! The colour, cut & highlights were beautiful. On our second visit, my friend's highlights were even better than before my highlights were Tiger Orange (this was the evening of a Christmas party with my new boyfriend) 3 hours later... still looked like crap. The staff was very aware of this screw up but I was still asked to pay the full bill. Never will this establishment see me or my money again. .

A Professionally operated salon will never let you pay for a major screw up and will always offer to fix the problem.