I booked Montana Bridal Hair and Make-up (The Art of Make-up and Hair) for my wedding. They serve Hamilton, Ontario and surrounding areas. The owner is very "nice" until you have a problem with the service - she made many excuses and was not open to listening to what happened. She really has the act of drawing you in down to an art but then in my experience became very defensive about the people she has working for her when valid problems were reported (i.e. they showed up late to both the trial run and the actual day of, they were rude at times, they made the wedding party and I late for photos so we missed out on a lot of opportunities for that, very stressful experience overall and there were many issues with make up application and listening to individuals basic needs and wants for hair styles). She has many ladies working for her, I am only speaking about 2 of them and my experience dealing with her after the experience which she acted very unprofessional about.