Shellac no more

I went to get my nails done the day before my big interview. The esthetician shapes my nails poorly, I corrected her and she fixed them. She then applied the shellac but she wasn’t covering the entire nail. Again, I corrected her and she put another coat on it. Still not done right. When I complained she said it was fine and put on the top coat. The coat was uneven and dimpled. I complained to the receptionist before paying and she offered to have them redone, but I didn’t have the time.

Not even 24 hours later the Shellac peeled off. I called Natural Soltuion and they told me they don’t give refunds but they can redo my nails! I will never do back!!

I went in for a simple trim and side-swept bangs - I came out with a mullet. I don't know if the stylist (Rab) was high or intoxicated but he butchered my hair. When I started crying, he quickly got my coat and told me to leave. When I came back to see the manager, she told me they would have to charge me to do anything more to it and then they called security on me and my 2-year old. DO NOT GO HERE, THEY WILL DESTROY YOUR HAIR AND THEN TRY TO FORCE YOU TO PAY. IF YOU COMPLAIN, THEY GIVE YOU A CORPORATE EMAIL ADDRESS TO COMPLAIN TO. WORST SERVICE EVER.

DON'T GO HERE! At least not to get your eyebrows done.

I was in there today and my boyfriend got the top of his brows done while I was in another store. When he came to find me 10mins later I was horrified to see that the skin was gone where the wax had been.

Okay, things happen. I told him we could at least get a refund and settle it at the salon (the area in question is starting to get red and bleed at this point mind you). The girl at the cash told me that her manager was not in (5pm!! mall closes at 9pm) and that we could expect a call back within the next couple of DAYS.

So i asked if we could at least get a refund, to which she replied she didn't have the code for. How do you leave the salon with no one who can handle this types of situations?

Which I asked her, as we were steadily getting more upset, to which she replied "Don't you work somewhere?", giving me attitude and talking over me "okay okay but do you work somewhere?"

We were not at my place of work, we were at Natural Solutions Spa and with all do respect, I pride myself on having better customer service than this particular employee.

We ended up leaving the salon with only giving another girl (the rude one had walked away) our number and with my boyfriend's face possibly scarred.