This is the most overpriced, awful hairdresser I have ever been to. I paid $250 for highlights that were horrendous. I had showed the owner of the salon 5 images of the look I wanted and it was nothing like that, she did not listen to me at all. It ended up platinum blonde streaks in my naturally dark hair. She said oh I didn't realise your hair was a natural colour that the coloured parts would come out like that. I left broke and crying.

I have had my hair done recently at Poison Ivy and felt that it was one of the worst places I've been to for customer service. The haircut and color was averaged but nothing really interesting was done as I ended up with a few streaks of color(which I paid for a full head) had my ends layered but my cut lacked a good shape. Anyways not the end of the world but the atmosphere in the salon was very disturbing. **** There was also an awful smell coming from the towels and gowns which I later found out from my stylist that the towels/gowns are recycled/reused which I didn't find hygienic. I paid my bill and couldn't wait to leave. When I mentioned to some of my friends that I had been to Poison Ivy I was told that this salon actually has a very bad reputation and that they knew various people whom had been ripped off and also felt that the owner is a bit of a bully. I do not recommend this salon .

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I had my hair coloured there a while back by a visiting colourist who was doing it for charity around Christmas time. I paid over $100, but there was no perceptible difference after it was finished. When I complained, the owner said that I could come back and have it re-done, if I waited until after the busy holiday season. When I tried to make an appointment to do that about three weeks later, she accused me of waiting so long so that I could have my roots touched up for free! Of course there were no roots then or at any time, since my hair colour had not changed. I was so shocked that I didn't really know what to say, but I spluttered something about being outraged, not coming back, to which she replied something like "That's the wonderful thing about having a successful business, is that I don't have to care about people like you!" There's a website called Ibegin that has a bunch of reviews, and her response to all the people she accuses of being competitors, jealous and disgruntled ex employees. I would have posted this there, but the site's buggy and I can't. She traumatized me so badly-- I mean the exchange was really ugly-- that when I saw that there were others I was moved to come to this site and post here.

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