Worst & Ridiculous

The WORST and most RIDICULOUS service in our lifetime and ofcourse downtown too. Booked a hairwash, haircut and style for a toddler. The hairwash was pathetic and no booster seats for people with low height. As a client comfort must be priority or do not take bookings. PERIOD! The client was to be carried on their hanging feet to have their hair washed. Next was Haircut, and no points for guessing the client had to sit on a broken stool atop of a seat while rocking through the haircut. We requested a simple cut yet the barber did a mediocre job in less than 5 mins. He was least interested in his job and arrogant.The ridiculous part of the whole experience is ending with hair styling. The client was caused extreme pain with rough handling and burnt scalp during the process, leading them to leave the salon in tears. No empathy or care for a child too, bloody ignorant souls. Even on repeatedly asking to be gentle and watch the heat, it wasn't followed. He showed no regret in his behaviour for such a ridiculous and bad experience. Lastly, during covid hygiene was the last worry at this salon. Waste of time, money and burnt alive. Do not visit this place and be petrified for your life.

Believe me if I could rate it lower I would. Expensive, annoying, slow and shitty. The owner tried to push her own real estate business on me while I was paying. My shellac was done extremely slowly and for some reason they went sparingly on the color (only 2 coats). It was extremely slow and they didn't even cut the cuticles. My eyebrows were threaded in the most painful, slow and unprofessional manner ever. The lady was very sweet but she could not understand a word I was saying, I swear. And it seemed like she did not know what she was doing, where her stuff was and so forth. Then the owner started commenting on my hair and curled it even though I had asked for ironing it. At the end she took scissors and cut off a few pieces of my hair because she said it looked messy. Worst experience ever. I went there because I was in a rush and didn't care about the price at the time but I paid well over $100 in total, plus the tip.

WARNING ! This salon makes the following claim: "We Contend our Specialists are The best in Downtown Toronto , and maybe in Canada ."
THIS IS A GROSS EXAGGERATION. I have always gone to the best salons in the Yorkville area of Toronto. I needed a blow dry so thought it would be safe to try a salon close by my condo. The blow dry was fine. I decided to give them a try for colour and cut. HUGE MISTAKE. I needed to warm up blond colour faded from the sun. My colour came out black with grey/white streaks. The cut was randomly thinned and uneven.The owner tried to fix the colour the next day . It was better, but the damage was done. I got a second opinion at a reputable salon and was advised that my hair was damaged, overtexturized ( which should never be done to thick curly hair like mine) and showed me a huge grey spot on the back of my head and other spots where both colourists had NOT applied colour. The advice. GET YOUR MONEY BACK! I tried. The owner refused to refund me for the colour, claiming she had "fixed" it. Not accepting responsibility for the "missing colour" and the TIME AND MONEY it cost me, the owner suggested I take her to small claims court!!! I only asked for fairness.I do not wish to ruin someones business, but my hair has been ruined at an excessive cost of $262.16 minus the $67.80 she refunded for the cut and all the negative energy she created.
So, the choice is yours , but I won't be going back!