2.4/5
2 reviews
Queens Quay Hair Design & Esthetic Reviews - Toronto

Description

Queens Quay Hair Design & Esthetic offers a range of services in the hair and esthetic department.
    Address: 208 Queens Quay W
    Toronto, Ontario M5J 2Y5
    Phone: 416.363.9231

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    1.7/5
    Value / Valeur

    Ambiance

    Service

    Recommended? Fugheddaboutit!
    January 20, 2013

    i just recentley moved to this area and i saw the ad for a full body wax, when i called to book an appointment i struggled to talk with the women because of language barriers , it would seem professional if they had a receptionist who spoke enlgish properly. when i finally booked the appoinment i went the following day to get a full boy wax. it was the worst wax i have experienced in my life , it was so painful and i dont even think she cared about my sensitivity. she didnt look like she knew what she was doing , even when i tried telling her she was hurting me she didnt understand what i was saying. i repeat the worst wax EVER !!! it took sooo long , roughly around 2 hours and i was so stilfled in the room. i believe her name was mariam , the next day i woke up w ith several bruses , when i called to complain the owner wasnt even there , i tried several times later and it seems as if she is never there .........

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    1.2/5
    Value / Valeur

    Ambiance

    Service

    Recommended? Fugheddaboutit!
    Anonymous
    June 25, 2011

    Most horrible cut and style I've ever had!

    I've lived in the area for two years now, and always pass by this salon.

    On a whim today, I decided to get my hair groomed around the ends, and requested to have my hair styled. I brought in a picture from a magazine to illustrate what I wanted.

    I was greeted warmly enough, the wash was fine, the blow dry was fine. Suddenly another person came in, and it went downhill. The hairdresser tending to me, spoke to this man, and said she would be done in ten minutes. I've had my hair curled before, and I knew the task would take longer. However, she did do it in ten minutes, with tonnes of hairspray and NOTHING like how I showed her how to style it.

    She commented the whole time that my hair was too thick and heavy. This wasn't my first time having my hair styled so I knew what it entailed, but I felt this hairdresser seemed more experience. I got the sense that she was just pushing me through to get to the male client. She didn't even care what my hair looked like. I could tell that those in the salon were eyeing my hair like something was wrong, but without a word they just took my money without caring how stupid I looked.

    The salon is tiny and the people working there are stuffed like sardines, and on this particular time they just all seemed withdrawn and lackluster in their service.

    I've never posted a disgruntled customer complaint before, but somehow today I felt very humiliated by them.

    I'm going to tell everyone I know in the area NOT to waste their money in this salon, starting right now!

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