I went to Rouge nail bar on Cresent street for a mani/pedi yesterday. It was my first time and will be my last time.

I like that the salon is clean (tools) and zen compared to some Asian owned nail salons. However, I had a very bad service. I was late 15 mins due to finding a parking. The technician kept reminding me that I was late and that she did not have time to do my pink-french-mani. I was sorry and agree to do the clear-french mani, since according to her, takes less time. The rest of my time there, she made sure that I know I was late. She was rushing through my mani. I felt guitly the whole time I was there. I know I was late but complaining about the fact would not make her job any faster and it is not a good customer service. Instead of advising me to come back another day for trying her best, she continued to complain. At the end my french manincure turned out uneven, and my toes still have polish traces around the edge. For the price they charge, this is un-acceptable.

The mani-pedi was a birthday gift to me. Instead of feeling relaxed and happy, I left the salon feeling uncomfortable.

I have no interest of coming back nor recommend the salon to any of my friends.

This was the first time I actually went for a manicure and pedicure in a salon.
Rouge is a fairly new, trendy nail bar in Montreal. The design is very hip and trendy, great ambiance and... flat screens everywhere playing SATC nonstop. I was sold. My biggest concern was hygiene, so I was happy to see all utensils were sealed in individual packets, they even broke out a new one when I messed up one of my nails, to retouch it. I wasn`t however happy with the results. I am not sure if the lady that serviced me was actually trained in this stuff. Aside from being kinda grumpy and frown faced, she made me feel real terrible about my feet, nails everything. She kept sighing and moaning throughout the entire procedure, I actually felt guilty and bad for having her do this. The final result looked very blah, I had smudges everywhere, and the nail polish looked old and caked on top of my nails. It was a combination of old half dried up OPI nail polish and bad application.
I did enjoy watching my favourite show throughout the uncomfortable process, but I left feeling bad and weird; and everyone at work commented on my nails: how un-kept and bad they looked compared to my usual self-given manicures. It`s a shame.