Love the products , a little goes a long way in this store.

I love this store. I typically go to make a specific purchase and end up not only walking out with that item, but also a few others; along with a couple of samples. I have absolutely LOVED everything I have purchased from the SEPHORA. The staff is super helpful, complementary, and more than willing to go above and beyond any other “beauty store” I’ve ever entered. I haven’t had one of their makeovers, but have loved what I’ve seen on others while shopping.

as a beauty junkie and a "VIB" (very important beauty insider), I have a lot to say about this store, and have definitely purchased my share of products here!!
PROS: you can return/exchange almost anything, even if you lose your receipt. * make sure to get samples of skincare and makeup products like foundation ... saves you the trouble of having to go back. * salespeople are super friendly even if they do seem biased towards certain brands sometimes, but they will definitely help you out with samples and such. * cute little "sample stations" (that's what I like to call them!) with mirrors, cotton pads, tissues, makeup remover, etc. * if you are looking for a certain product, you can call in advance and they will let you know if they have stock; especially helpful when you're trying to hunt down something that is being sold out everywhere! * beauty insider program is free gets you a lot of free stuff and occasional deals.
CONS: there's usually a huge sale section on their website but a tiny one (if any) at the store. * canadian prices are MUCH higher than the USD ones! * I find the store to always be super busy, especially the one at Eatons Centre in Toronto.

No matter which Sephora location I go into I am always greeted by someone working there and they always ask if I need help with anything. If I have questions about make up best suited for me they are very willing to answer and spend as much time as needed working with me to find the best product. I have never been treated poorly in a Sephora store and the staff is always very friendly. Even though the make up is expensive, it is worth it. I rarely buy drugstore brands anymore because they just don't work as well.

Sephora is a hotspot for any beauty freak, the saleswomen (and men) are super friendly and let you dig into the testers, and if you need help they are there for you. Sephora carries awesome brands like Urban Decay, NARS, and Benefit.

Great Store, People are super friendly!

great store. great selection, clean bright store. very friendly and helpful stuff...i have to resist to spend ALL my money there. LOOOVE IT!

the store is amazing. they have soooo many products and brands. the staff are always helpful and have a vast knowledge of everything they sell. the best is the birthday club! i love the gifts they have for me just because it is my birthday. you ladies and gents gotta go there!

The most amazing cosmetic store ever! They have everything and the staff are always willing to test the products out on me before I purchase anything.

I really love perfumes and fragrances but I'm particular about the scents that I wear so it can take me a while to make a decision. Which is why I really enjoyed my shopping experience at Sephora. First, I was very impressed by how well they simplified the selection process by categorizing a few bottles by dominant notes like citrus. This drew my attention to the suggested fragrances as I didn't feel as overwhelmed as I usually did. It also narrowed my choices from the huge selection available so I didn't have do a million smell tests. When I saw one of my own tried and true favourites in the line up, I knew Sephora took the time and made the effort to research the products and create a selection that would really appeal to the serious shopper. In addition, the sales associate was very helpful and pleasant. When she brought me a sample of a fragrance I wanted to try, I was delighted when she gave me a mini spritzer that she prepared, one I carried with me and used as I would my own bottle of perfume throughout the. As a picky shopper I was very happy with the customer service, attention to detail and pleasant atmosphere at Sephora. Now I plan to pick up my Stella McCartney perfume roller ball stick as my summer treat!