Love It

I totally love Sephora. You can find all types of cosmetic over there. However, they are a little over expensive or overpriced. I like their customer service as well.

Always a good experience here :)

I love stopping in at Sephora when I go shopping, even if it's just to browse around and check out new releases. The store is always immaculately clean and well-organized by brand/product type. The staff members are always attentive and able to give great recommendations, samples of products you're interested in, and free mini makeovers.

Love shopping at Sephora

Who doesn't know Sephora? Well you can get a lot of high end brands in makeup,skincare and fragrance from Sephora. Sometimes I have a great experience at the store and other times I don't. Overall the staff try to greet and help you out. You can usually get a sample of a product to try before purchasing, which is great. I enjoy shopping on sephora.com because I find it easier to browse the site and read the reviews on the product. Also once you get colour matched in the store for a foundation you can figure out what colour shade matches you in other brands through the site. They also have a virtual makeup tester on their app...
I am not to fond of there points program, you can redeem products with the points you collect. I am a VIB ROUGE for years but every time I try to order a points gift they are always sold out. Also, the sales are not that great 20% off and !5% off once a year which is ok. They do have a great return policy, you can return your purchase within a month if your not satisfied.
Sometimes I find myself knowing more about the products than the employees, even if I ask for a new item they don't know about it. I do shop there all the time! Love it during the holidays with all there limited addition items.

ARNAQUE CARTE GOLD

Séphora est un très bon magasin avec de très bon produits.

Par contre, les porteurs de la carte gold, doivent avoir des privilèges, et bien entendue, cela sont rarement respectée, et les vendeuses oses vous dire : "Excusez moi il n'y a pas que vous dans le magasin"

Le service envers les porteurs de la carte gold est vraiment négligé, donc j’arrêterais d'acheter pour 1 500 euros de produits

I really love Sephora . They have high end products ranging from makeup , skincare , perfumes/lotions etc . The prices are more expensive then drug store brands but tend to be of better quality . Not all of them are though . The staff is knowledgable but sometimes they aren't helpful because it's super busy in there . They also provide a loyalty program which I take advantage of .

Service is EXCELLENT, very knowledgeable, but the prices are outrageous. A tiny little thing of moisturizer costing $50?? I can get 10 times the amount of moisturizer at another store and it would still be cheaper.

I do love a walk around Sephora. I love treating myself on there and i love testing out products i have seen online and in store.

Have my interactions with the staff there made a great place to shop? Not always.In fact i think its the area that lets them down.

Sometimes i know what i want, so i go in, get it, get out. Sometimes i want opinions,product info, samples etc. Too many times on the latter occasion do i feel like the staff are too busy to help me or that they have someone else they need to/want to help. I get it..its always busy in there but really thats not my problem.

Dont get me wrong i have maybe 3 particular visits (and compared to the amount i go there thats not great!) that stick with me as having had great service.

I love getting samples from Sephora. Pretty much every time i am in there and have a staff member interaction, i get samples. Because..why not. So many people dont even know that Sephora do samples.

Also, i prefer browsing in store and then buying online to take advantage of Ebates.

this is a fun store the staff is usually friendly and helpful and I like how they have samples to try and let you take a sample home to try. It really helps with deciding what product is best for my skin and to save some money

J'aime beaucoup les magasin sephora. Beaucoup de choix de produit haut de gamme et en plus le service est excellent. Les vendeurs nous font tester de produits.

My bank account hates Sephora. I on the other hand love it. They have so many great brands. Personally, I prefer to shop online because the majority of the stores around me don't have the greatest service (which can be kind of hard when you're trying to figure out new colours for foundations, etc.). Even when I'm shopping in store though, I always look at the online reviews and photo section on the site when I'm curious about a specific product. I love being able to see it and how it worked for so many different people. It's so helpful!