Frankly, i think members should open their eyes and take responsiblity for signing the contract. Who is to blame for someone not reading the contract? One can easily tell the SALES associate to hold off so you can read the contract? it is known that a sales person ANYWHERE will lie, extend the truth or even misinform a person in order to get commission. That is why, those of you who are of legal age, should read over what you are signing, because it does clearly state everything on the contract, or the personal training form.

When it comes to cancelling; well to be blunt -- they will not cancel the contract. They do provide other alternative options, and it is then the members decision or responsibilty to accept the options. (states it on the back of the contract) -- if you guys would have READ the contract and didn't agree with it, then why sign it?

AND

"CITADEL CREDIT OF CANADA" is the credit department for Shapes. They actually do have the legal right to list any delinquent membership on a credit bureau, if they don't receive a payment for a maximum 5 months, which in turn, will affect a members credit for 7 years. -- Telus, Future shop, canadian tire etc. all have their own credit bureau which will give the client options with their payments, but they can only hold on to an outstanding client for so long AND it is legal.

IF you are under 18 then it is obvious that you need a "co-signer". the co-signer is the one responsible for any delinquent payment or cancellation of a contract (that goes for any company, expecially the bank)

I LOVE SHAPES! Always have and always will. I love the staff, i love the equipment and i love my personal trainer (who infact is not technically assigned or gauranteed to a member) People have to realize who is at fault here. If you didn't like the contract don't sign it. No one put a knife to your back and made you sign it. no one threatened you in anyway. Yes they have a bad reputation, but really its from people who can't find anyone else to blame or look bad.

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**Editor's Note: portions of this review have been removed in accordance with the ChickAdvisor review policy