Affordable luxury winter coat that is also trendy!

I have been searching for a new winter jacket to keep me warm in the -30C weather in Toronto this year. The search has not been easy because 1)I have a petite body, 2) I don't want to spend $1000+ money on a Goose/Mackage, 3) I want the jacket to be trendy. I have heard of SOIA and KYO before but don't want to risk the online shopping. I am so glad they opened a store at Square One where I can try it out in person! The store was bright and organized, and the sales that helped me was extremely helpful! She asked me my needs and showed me the different styles they have without being pushy. She was patience as I was trying out the colors and sizes back and forth. I bought my jacket at the end within my budget in the style and color I want. Love this store and the brand and will be returning for future purchases :)

Great brand and product

Definitely love the brand and their products!! The coat I bought here feels very soft and despite it’s not super thick, it did a great job in keeping warm. It is comparable to Canada Goose in terms of thermal resistance however Soia & Kyo obviously wins out in terms of appearance. They have a wider choice of products and I really love their style. The employees are super polite and helpful. Will definitely repurchase from this brand over and over again.

If you want it, it’s worth it.

I really liked the atmosphere and the merchandise in the store. All the staff were so helpful and friendly. The only downside is how expensive the merchandise was! I’m so grateful to chick advisor for allowing me to put $100 toward my purchase, because I wouldn’t have thought twice to make a purchase there otherwise!

Great service

I had a great time shopping at Soia & Kyo. The staff were friendly and approachable. They were also efficient and very helpful. I was in and out of the store quickly with my purchase (which I loved since I had brought my 3 month old son along).

Fabulous, luxurious shopping experience & not too expensive!

I adore shopping at Square One, it’s such a fresh and comfortable mall to walk around. I have also recently grown so fond of the Soia and Kyo brad after shopping there on two separate occasions. The staff are always kind, energetic and approachable. Their products are top notch quality and are worth the price. The fur accents are ethically sourced, and their styles are “of the moment” without going overboard. I’d classify this brand and store as classy, modern and sharp. You will always look good wearing Soia and Kyo. I can’t wait to sport my toque and scarf all winter long! The fabrics are amazing for the price, soft, very durable and not itchy at all.

Excellent customer service

First impression of the store was that it was inviting (from the outside you could see it was well lit & clean with a nice, simplistic layout). I liked that they only had a few sizes out for the coats (the rest were in the back) and only one or two of each accessory for display purposes (it made shopping easier). It is higher end pricing, which is justified for the quality (for most). What really made the shopping experience great was the customer service. The employee that helped me was very friendly/approachable and she made a good effort to get to know me and what I was looking for and made conversation.

Great Experience and Great products

i visited last week to purchase a winter coat. they had several that i really liked. employees were very helpful and friendly. the jacket is very warm and the tag tells me that its good for up to -25 degree weather which is great for these cold Canadian winters. although i havent gotten a chance to test it out in the cold temperatures yet, i have tried it on a few times and absolutely love it and am confident it will keep me warm. it has a huge hood that goes past my face which im sure will block the wind and snow. cant wait to try it in the cold! price is kinda high but so are many other winter jackets out these days and at least i wont look like everyone else wearing the same jackets. theres also many celebrities wearing soia & kyo which im sure also drives the price. this is their only location in ontario or canada so they are usually busy and run out of sizes but allows people to try on rather than just buying online.

Great products and services

I visited the Soia & Kyo store at Square One as part of the Chickadvisor campaign in exchange for my honest review. I did not indicate to any staff that I was part of the campaign until I was at the cashier checkouting, so I can say for certain that the interactions I had beforehand was genuine and authentic.

The store space wasn't big, but it was very bright, organized, and modern chic. The products were not all displayed nicely and the bright lights and numerous mirrors made it very easy to evaluate each product and test it out. It wasn't crowded when I had visited the store, but at the same time I didn't feel like there were sales associates hovering around me. I was looking for a scarf, and an associate named Richard was very kind enough to not only show me all the colours and styles that were available, but also help me decide which one was best for the autumn season. He encouraged me to try different scarfs out in front of the mirror, and didn't pressure me into any purchases. The prices of the scarfs were a little high, considering many were acrylic, but they felt so soft and warm, and was the perfect large size for the Canadian fall and winter seasons that it was really worth it.

Great store and service

I learned of this store and brand through chickadvisor and decided to check it out. The store itself is a bit small and found it a little bit difficult to find. It's not in a Main traffic area of square one and a bit off to the side. However that being said once I found it I quite liked the store. The layout was neatly organized, and very clean. It was easy to find what you were looking for and the sales representatives were friendly and helpful.Anjali had helped me and I found her super friendly and knowledgeable. The only thing I found a bit disappointing was the lack of selection in the store. While I like the style I found it mainly to be jackets and would have loved to have seen more Blazers, sweaters and everyday items. The checkout process was quite easy and I love the attention to detail when they were packaging up the scarf that I bought. She insured to fold it nicely and to wrap up the package and tissue as if it was a present for someone special. I always appreciate when a sales representative takes Extra Care into packaging your purchased item. Was definitely happy with the quality of scarf that I purchased and thoroughly impressed with the service at the store.

Amazing Store! Very welcoming!

I really liked this store! I got the opportunity to check out this store because I was selected to receive a $100 voucher to spend at this store. Soia $ Kyo at Square One was really neat and tidy. Everything was well organized and easy to find! One thing I really loved about this store was its customer service. Employees were extremely polite and came up to me several times to ask if I was finding everything okay and if I needed help with anything. Another thing I loved about Soia & Kyo in Square One was its inviting atmosphere. The ambience of the store makes you want to check it out when you are passing by. The store also has a sitting area for individuals that are waiting on their wives (usually), which is very thoughtful. One thing I found unusual, and loved, about this store was the fact that they walk around the counter to hand you your bag (which is different from the usual 'passing the bag over the counter'). All-in-all, I found this store to be very welcoming and considerate of its customers! Although the merchandise was very expensive, the quality of it was very good, so it is worth it!! Would definitely shop here again!!