This is the store that my husband purchased my engagement ring at. They provide a service that if I take my ring back, once every calendar year to get it cleaned, they will replace any diamonds that fall out. I took my ring to get cleaned right before our wedding so it would be nice and shiney and the gentleman who helped me gave me a really hard time about now having the booklet that came with the ring. The ring was a gift...I didn't get the booklet. That is my only complaint.
The store has a very friendly atmostphere and non pushy sales consultants. I was dissapointed they didn't want to custom make my wedding band for me (I had one I wanted copied) but I love my engagement ring! My husband was very impressed with the customer service as well.