I heard good things about this place so decided to try it. I bought a spa certificate back in April with the intention to use it "when I need it most" (you know those times, right? :) ). The cert had the expiration date by end of August, so wasn't in any rush.

That "time" came about at the beginning of July, after a really stressful time at work. I called the spa to make an appointment, but was told (relatively rudely I'd say) that my certificate was not good. Dumbfounded, I started asking more questions and I found out that they had too many of those certificates sold and there's too long a waiting line. So they decided not to honor them anymore! And because it wasn't bought directly from them, they won't refund it either.

So here I was, in need of a spa, money lost, and very upset. I gave it a search on the web and discovered I wasn't the only one that got that "treatment".

I highly NOT RECOMMEND this place! There's so many good places in this city! Go somewhere you can be treated right. After all, you go to a spa for Relaxation, not the other way around!