Undercooked chicken

My husband and I took our daughter and grandson to have dinner at Swiss Chalet but we won’t be back! We were seated quickly and the waitress took our drink order and returned quickly with our beverages. An hour later we were still waiting for our food and our two year old grandson was at the end of his patience. I sent the rest of my family outside and went searching for our waitress to request our food to be changed from dine in to take out. It took another twenty minutes for our food to be ready. We got home and unpacked our food and the chicken was undercooked and the side order of vegetables meant for our two year old grandson was completely raw. I called the restaurant to complain and I explained the issue and asked for a manager. I was told no one was available so I requested a callback and left my information. I never received that call. I finally thought to call the next week and the person who identified themselves as the assistant manager told me there was nothing that could be done for me. We will not be returning.

Great service, delicious food!

The Swiss Chalet in Chilliwack, BC is my family’s favourite local restaurant. The food is always delicious, no matter what we order and Is always served hot and fresh! We have never been disappointed and would highly recommend it to anyone that wants a great meal for a great price!

good apps

My favorite thing n their menu is the chicken on a white bun with a side salad. They also have some pretty good appetizers like the perogies and chicken noodle soup.

Good food

Most of the time the food is good but the quality can differ from location to location...never buy the ribs past 6 oclock,at night tho as they have sat there all day and can be very tough... cousromer service is good most of the time

We just couldn't stay away.

I haven't had Swiss Chalet in years. Recently a new one opened near us and we decided to go with friends to check it out. The food was delicious. When my boyfriend decided to take me out for Mother's Day, I chose to go back to Swiss Chalet again. I have the white meat quarter chicken dinner. Well worth the money.

Swiss chalet has always been a family favorite since i was a child. Their shirley temples will always please the children as well as their treat from the treasure box. The 1/4 chicken meal has been my favorite for years and will be for years to come

I used to love going to Swiss Chalet but last time I went i found out that most of the food comes in premade so I didnt have many options to eat. I cant hair dairy and had asked if a dish could come without cheese and they told me no because it all came premade. Was really disappointed because my previous experiences had been awesome.

They also recently opened a Swiss Chalet an hour away from here but it is so slow and the waitresses are always sitting around and goofind around. I understand people need breaks but come on.

Swiss Chalet's food is always badly cooked, the food is not fresh, the servers are always swearing and angry, I always hear yelling from the kitchen, and it is SO expensive.

Everything as expected, considering there was a bit of wait for a table, but service was quick and food was good. My son tried the ribs for the first time and loved them.

I wouldn't say that Swiss chalet is on the top of my list of favourite restaurants but I do enjoy doing there every once in a while. I love their garlic home loaf ( yummy butter and garlic taste with tomatos and green onion on top, the bread it is made with is amazing as well) their wings are well priced and pretty good. I find their chicken sandwhiches aren't as good as they use to be.