I had two very different experiences at this massage therapy spa.

The first one wasn't great. I was on my way for mt massage when I received a phone call from the therapist.
She asked if we could start 15 minutes later because she was running behind schedule. I wasn't concerned about that but I was already on my way. Not a huge deal.
Once I got to the studio I was told my therapist wasn't in the building. She ended up showing up 10 minutes later then the new time we had agreed on.
I told her my concerns and finished up the forms and finally we got started.
Once the therapy started she was super chatty the whole time and seemed pretty distracted.
It was not a relaxing experience at all.
On top of that, there is a personal training business on the floor below. I could hear the treadmill and music from downstairs the whole time. Brutal!

I decided to give this place a second shot. I chose a different therapist and I wish I could remember his name. He was amazing! I have never had such a deep massage. I was so sore for days but he actually got to the route of the problem, unlike the first therapist.
However, the gym downstairs was still too noisy for me. I would prefer a more peaceful environment.