Dr Facchin is wonderful, I wish I could continue seeing him without having to go through the front desk staff. unfortunately my last experience at this place was so dreadful that I am having to leave Dr Facchin and find a new optometrist. Even after I voiced my complaint, the receptionist did not apologize or do anything to renew my confidence in this institution.
I find some of front desk people borderline rude and I truly get the feeling that they do not care about you as a client. This has been the overall feeling I have gotten from these people since I started coming here about three years ago. Normally I wouldn't return to a place that gave me this treatment, but I still wanted to see Dr Facchin.
I will not be retuning to the University Eye Clinic, and I will not recommend this place to anyone.