Some nice merchandise--if you are in hunt- and- gather mode.
Clothing is impossibly disorganized-cannot find sizes, styles in any kind of reasonable order.
Prices are not great-and the customer service is not up to the standards of even a low- end outlet.

I have been in a Winners store twice now. Both times I felt so overwhelmed, I found the stores in a mess, the prices were way to high. I have heard how great they are, but not for me. Any no help on the floor.

I agree with other reviewers that it depends on the Winners that you visit, but I have no patience for Winners. The only areas that I will visit are Home, Shoes, and Purses. I will admit, I have purchased some great shoes and boots from Winners; however, I have no patience to sift through their endless racks of musty-smelling clothes (that usually don't end up fitting correctly in the Change Room).

I remember the grand opening of the Winners store in my city. I'd never been to a Winners store before so I was excited about this one coming to town. Long line up at the opening... people were stopped at the doorway by security as they were only allowing a few people in at a time. The security people were nasty and rude (but that could be because they were "rented" from another company for the day). Anyways, after about 40 minutes wait, it was finally my turn to enter the store...

I was very disappointed in what I saw as I strolled through the aisles. The quality of the products on sale was below even Value Village's standards! Clothes were torn, glass items chipped, even packages of socks were torn apart. It took me some 15 minutes just to find some staff to assist me in my search for a product. Definitely not something to be excited about, that's for sure! But, I gave them the benefit of the doubt and figured the disastrous mob had something to do with the condition of the items I saw on that grand opening day.

I gave the store a couple of weeks and paid another visit. I really didn't find it in much better condition than the first time I went. Everything was messed up and strewn all over the place. Items were broken, packages torn open... When walking through the women's clothing area, I stumbled upon what appeared to be vomit on the floor! I got the attention of a member of staff and informed them about the "vomit" on the floor. And, what did they say to me? "Oh, we know, we just haven't had the chance to deal with it yet."

So, just for the heck of it, I went a few aisles away from the vomit and watched out of the corner of my eye to see how long they would take to clean it up. I hung around for around 20 minutes and still none of the staff made any effort to clean it up... their idle time was spent talking about someone's stag party! Another 15 or so minutes passed and still the vomit had not been dealt with! I was totally disgusted and walked out without purchasing anything.

The general lack of order and unclean condition of the store makes me think that the management of these stores really needs to have a good talking to! Hire people who can be trained to do their job right and check up on them from time to time to make sure everything is up to par.

Then I have to hear stupid songs with skinny, bony and unattractive models prancing around in television commercials advertising the store.... Ugghhh!!! Nope! Definitely not going shopping at Winners any time soon!!!

I have always hated this store, poor selection, service and return policy really does suck

I have never been a fan of Winners, and I don't think I ever will. I don't like picking through every single piece of clothing in a store. I dont have the time, nor the patience to do this. I find the stores to be very very messy (clothing all over the place, on the floors, just thrown over racks), items are never in their right size racks. For a few times I actually found something to try on, I found the customer sales people in the change rooms to be very crabby and rude. The prices are not that cheap. Items are marked up to look like you're getting such a great savings. And the quality of the items is very poor...buttons missing, rips, and holes, and other details. Might as well shop at a second hand store.